Ryan Rlchards - Problems with Microsoft continue ........... Page 1
From: Rob Steele
To: Frank Nutt
Date: 3/10/97 5:21PM
Subject: Problems with Microsoft continue...
Frank,
I appreciate your help in getting the image of "Memphis" (Windows 97)
code. We understand that selected sites have received "Nashville"
(Internet Explorer 4.0) which was supposed to be in Windows 97. It is
critical that we get this code as other developers have. We need to test
our GroupWise WebSight integration and other program interaction areas.
Also, the other issue we spoke of still looms heavily. It is the one
where the new MAPI32.DLL that is deployed as part of Office 97 breaks
GroupWise 5 operation. There are now "required" calls/properties that
are not documented as such therefore we are at the mercy of the
Developer support line. They have very limited assistance verbally and
no written documentation on the changes. For for a product API standard,
we should have had these changes spec’d out for us long before they ship
it. These calls have been customized and tailored to Outlook and force
us to do the same.., which we would do if were knew the extent or
specifics of the changes.
Also, our developers had to call the Word 97 Developer support for
assistance with some integration problems only to find out (verbally)
about two new registry entries that had been created and must be set for
things to operate successfully. Again, no documentation on these calls.
Any contact with a MAPI or Windows Messaging member of management so
that we could get this resolved would be appreciated .... and as soon as
possible as we have a "broken" solution out there as we speak.
Thanks.
Rob Steele
Product Line Manager
Novell GroupWare Division
steele@novell.com
CC: Ed McGarr, Eldon Greenwood, John Galley, Paul Smart, Stewart Nelson
NWA 000197
http://edge-op.org/iowa/www.iowaconsumercase.org/011607/2000/PX02667.pdf
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court documents in the case of Comes v. Microsoft.
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