Let’s think about all this from a different perspective
Jaroslaw Staineck proposal might be true:

“The guy at the keyboard of a Windows Vista box,
using Microsoft Office at work, and Windows Media
Player at home is not the customer, he is _the product_.
The customers are Dell, AOL, media licensing conglomerates, and so on.”

source:
http://www.kdedevelopers.org/node/2349

I.E: and actually, the millions of users of Microsoft’s software are not Microsoft’s customers, but Windows/Office users are a PRODUCT of Microsoft: The actual customers of Microsoft are the big media conglomerates, the big OEM manufacturers, the governments (that are allegedly able to control in a given moment, Microsoft’s software users through the backdoors inserted in the system by the security agencies, or think for a moment how Microsoft -among others- have accepted and collaborated with China’s demands for control and censorship of the net against free spech and human rights… )… and Microsoft is offering them a PRODUCT that is the users MSTF have “formed” for them: harmless, helpless, vulnerable, locked-in, controllable, unknowingly running programs they trust even if they have not the slightest idea of all the hidden information and private data they are trasnsmitting…