03.20.08

Might There Be Staffing/Skill Shortages at Novell, Despite Looming Layoffs?

Posted in GNU/Linux, Novell, Red Hat, Servers, SLES/SLED at 9:44 am by Dr. Roy Schestowitz

Don’t support Novell until support is repaired

YaST bootIt would be somewhat impolite to slam Novell amidst their little bash (BrainShare), but the following could hardly escape without comment before the weekend. We already know about workforce reductions at Novell, as well as a staff exodus. So what can one conclude when gaps in Novell’s support services are reported?

Novell customers have hard time finding training

[...]

Johnson, a Novell user since 1989, said the migration fit well with his company, which had already started using open source software about a year before Novell’s 2003 decision to move to Linux.

That success, however, has created new problems. Metropolitan Bank Group has trouble finding adequate training for its IT workers in Novell and open source applications. The bank is also often hard-pressed to find qualified workers with adequate technical knowledge of the products.

It was a problem that had many attendees nodding in agreement at the annual Novell Brainshare 2008 conference, which is being held in the US.

Remember that Novell increasingly strives to enter a space where support is king and cash comes from maintenance services. Is SUSE the way to go then? Or might Oracle and Red Hat be better options?

Share in other sites/networks: These icons link to social bookmarking sites where readers can share and discover new web pages.
  • Reddit
  • email

This post is also available in Gemini over at:

gemini://gemini.techrights.org/2008/03/20/novell-support-complaints/

If you liked this post, consider subscribing to the RSS feed or join us now at the IRC channels.

Pages that cross-reference this one

2 Comments

  1. Ian said,

    March 20, 2008 at 4:30 pm

    Gravatar

    I think you’re missing the point of that excerpt. It’s not about internal support at Novell or its employees. What it’s really hitting on is finding qualified external support for Novell’s products. Novell’s in a spot where just like the migration path away from NetWare, they need a migration path away from the CNA/CNE course track to something which fits their current offerings. Moreover, they need to make it worthwhile for people to follow a new track. There aren’t many people going for their CNE anymore. There are probably a nice size of people who are waiting to see what Novell does with their Linux based offerings before investing the time and money in a new track(which there is none released publically that I know of which matches the scope of the CNA/CNE). It’s a chicken and egg scenario.

  2. Sebastiaan Veld said,

    March 22, 2008 at 9:54 am

    Gravatar

    Sorry, Novell is clear about training and there are plenty of training and certification tracks moving from Netware to Linux.

    CLA- Certified Linux Administrator
    NCA- Novell Certified Administrator
    NCE- Novell Certified Engineer

    and others; take a look at http://www.novell.com/training/certinfo/ some just new and other are around for some time now.

What Else is New


  1. Links 11/5/2021: Bodhi Linux 6.0, Coreboot 4.14, and DragonFly BSD 6.0

    Links for the day



  2. IRC Proceedings: Monday, May 10, 2021

    IRC logs for Monday, May 10, 2021



  3. Keynote by FSF President Geoff Knauth and Executive Director John Sullivan

    To quote the source: “FSF president Geoff Knauth became the president of the FSF in 2020, but has served on the FSF board of directors for over twenty years. FSF executive director John Sullivan started work with the FSF in 2003, and has never stopped since, with past roles including the FSF’s first Campaigns Manager and later the Manager of Operations.”



  4. Richard Stallman on Companies That Are “Only Pretending to be American Companies”

    Dr. Richard Stallman, the Free Software Foundation's founder, speaks about US politics being captured and dominated by large and multinational corporations in pursuit of just money and power



  5. Last Night's Talk by Richard Stallman About Software Freedom

    An inspiring new talk reminds many of us why loads of people continue to support the founder of the Free Software Movement



  6. Links 10/5/2021: Huawei's GNU/Linux Laptops and Kotlin 1.5.0

    Links for the day



  7. Richard Stallman on Writing rm, ls, and cp (Also Working on Bison)

    Dr. Richard Stallman, the Free Software Foundation's founder, explains what programs he developed in the eighties



  8. Raise the Roof

    Out comes the taxpayers’ subsidy, assured; with military the sky is the limit (and bailout guaranteed)



  9. Richard Stallman Replatformed 10 Hours From Now

    Link to the talk (when it goes live)



  10. [Meme] Bill Says, Bill Saves

    Bill Gates seems more likely to be indicted than to win a presidential election/term



  11. IRC Proceedings: Sunday, May 09, 2021

    IRC logs for Sunday, May 09, 2021



  12. According to the Wall Street Journal, Bill Gates’s Relationship with Jeffrey Epstein Caused the Bill-Melinda Divorce (While the Media Deflected to Dr. Stallman, Using a Phony 'Scandal')

    It’s becoming rather obvious that there’s real substance to accusations that Mr. Gates was in some sense enabling Jeffrey Epstein; while Gates-funded media told us that he was saving us from climate change and a pandemic (PR stunts for empathy and sympathy) Melinda worked really hard to distance herself from him, the father of her kids



  13. [Meme] Bill, What's Your Opinion?

    While it's ludicrous to insinuate that Mr. Gates somehow "started" COVID-19 he certainly "rode the wave" for reputation laundering purposes, profit, and distraction from scandals that precede the epidemic in China (and caused his marriage to break down)



  14. Links 10/5/2021: SystemRescueCD 8.03, KeePass 2.48 Released

    Links for the day



  15. How We Process and Upload Videos Hosted in Techrights

    With ffmpeg as the Swiss army knife (and various other utilities/programs ‘in between’) it’s possible to automate much of the pipeline associated with video production and self-hosting



  16. Richard Stallman's Free Software Speech in 2020 (FSF Turning 35)

    We've re-encoded (as WebM) the likely sole/only speech Richard Stallman gave about his movement last year; today seems like a suitable time to republish it because tomorrow a British university/group will replatform him (to use their term)



  17. The Chaos Theory

    Making GNU/Linux less stable and less predictable isn't good for GNU/Linux users; but it certainly helps sell Red Hat support contracts and vexation inside the community weakens Red Hat's competitors



  18. Gemini and Techrights: Still Growing in Gemini Space and Always Supporting/Loving the Protocol

    As we continue to expand in Gemini space (where our very large site became a very large and likely the largest capsule) it's worth explaining some of the overlooked merits of the protocol; unlike the World Wide Web (WWW) it does not impose things on the user/visitor, who is more or less in charge



  19. Links 9/5/2021: KDE Frameworks 5.82.0 Release and Patents Related to COVID Subjected to Waivers

    Links for the day



  20. Act More 'Professional' to Appease Mobs

    We should all think alike, dress alike, and like everybody (especially the business overlords)



  21. IRC Proceedings: Saturday, May 08, 2021

    IRC logs for Saturday, May 08, 2021



  22. Some Background on the Free Speech Society at the University of Buckingham, Where Richard Stallman is Being 'Replatformed'

    A private British university, the University of Buckingham, will 'host' (virtually) the most-defamed person in the Free software world; the Free Speech Society is only two years old and rationality for its existence is explained by its co-founder James Oliver



  23. Web Sites or News Sites Perish When Their Arguments Are Weak and/or Invalid

    "Just be honest!" is a simple motto for any site; but some sites sell out in pursuit of money or grandiosity, unlike us (we turned 14.5 years old on Friday)



  24. GNU/Linux Turns 38 (in 4 Months From Now)

    Contrary to what the Linux Foundation wants you to think, the operating system turns 38 later this year



  25. Richard Stallman: Steve Jobs Did Some Very Bad Things

    Dr. Richard Stallman told me about Steve Jobs that he had helped digitally imprison computer users



  26. GNU/Linux Founder Richard Stallman to Give a Talk at the University of Buckingham Tomorrow (Live Stream)

    Tomorrow it will be possible to watch this new talk live using Free software



  27. Then We Take Berlin...

    Homage to EPO, based in Munich and Berlin (and defended by the government in Berlin)



  28. The Right to Assemble, Fundamental Rights of Ownership, and Many Other Rights Are Under Attack

    Techrights will be dealing a lot more with erosion of what people have come to assume were “rights” (real rights, such as human rights, labour rights, not copy “rights” or patent “rights”); when rights are reduced to rubble the long-term consequences are severe, shows history



  29. TechBytes Episode 91: End of Privacy and End of Windows 10X

    Tim and Roy produce their 2nd audiocast since TechBytes returned



  30. The Cancel Song

    People who work for (or receive funding from) Nazi-associated IBM are still trying to turn the work/legacy of Richard Stallman (RMS) into dust/ashes


RSS 64x64RSS Feed: subscribe to the RSS feed for regular updates

Home iconSite Wiki: You can improve this site by helping the extension of the site's content

Home iconSite Home: Background about the site and some key features in the front page

Chat iconIRC Channel: Come and chat with us in real time

Recent Posts