08.23.10

Gemini version available ♊︎

Techrights Announces TechCHOICES Initiative: Get Your Vista 7 Refund and Show the World How to Do It

Posted in Antitrust, Europe, GNU/Linux, Microsoft, Windows at 3:29 am by Dr. Roy Schestowitz

Tech choices

Vista 7 sticker
“The hardest thing about replacing Windows 7 with Linux is getting the damn sticker off,” Tim wrote yesterday. (credit: OpenBytes)

Summary: Calling for everyone with an undesired Vista 7 [sic] licence to return it to the shop, claim a refund, and then post instructions for others to achieve the same thing

AN OLD talking point from Microsoft propagandists is that many people “choose” Windows and that Windows is “popular”. The truth of the matter is that people choose a computer, they don’t choose Windows (it just comes with it), so Windows is ubiquitous, not popular. To quote Intel exhibits, “There are simply too many folks at Intel who use/love the [Linux] stuff and want to improve it. We can *not* stop trying to win this project.”

“The principal issue here is that Microsoft fights against choice and diversity.”GNU/Linux is an exceptionally popular operating system. People who have actually used it for a considerable amount of time really like it. The same probably goes for Mac OS X, but that’s another story. The principal issue here is that Microsoft fights against choice and diversity. It actively discriminates and it promotes monoculture. The OEMs are not the sole example (some would label them “accomplices”).

Bear this in mind now that Microsoft exploits journalists who spread its “diversity” PR [1, 2, 3, 4], which is similar to “Imagine Cup” [1, 2, 3, 4] (Microsoft PR which is intended to make Microsoft look like a children’s friend). To quote one new example:

Microsoft employees volunteer to work the camp, according to MaryLynn Hilton, account technology strategist. It’s a fun three days for both employees and students, capped by a lively closing ceremony and goodie bags for the girls filled with Microsoft treats.

PR aside, Microsoft is one of the biggest offenders when it comes to diversity. See the Polish incident, Microsoft homophobia, and a variety of other recent examples.

This leads us to returning to the other day's discussion about Tim from Openbytes. He is actively working to get a Vista 7 refund and he posts publicly about his progress. It’s a tiring task. Here is how the refund is coming along so far. Microsoft and its partners give him a hard time, as expected. They don’t honour the law and they tried to drive the caller/complainer into desperation (patience battles and expensive calls), at which points they can be left alone rather than open the floodgates to similar refund requestors in the UK.

My first port of call was Microsoft customer services for the UK. After one of the all too common automated lines, I discovered that on a Saturday I was not going to get any human customer service on this number (unless, apparently, I am a Onecare customer – presumably paying more money to Microsoft. What I did find amusing whilst looking for the customer services number was that Microsoft has a sponsored link that will answer your questions online.

After getting no joy with the phone I was confident that my question could be answered quite simply, after all it was merely “How do I go about getting a refund on an unwanted Windows 7?”. After entering the question I was told there were advisors waiting to answer my question….for a price. Typical. Whilst it was a 3rd party company offering this “service” I should have known – when it comes to Microsoft products, you can never spend enough money.

[...]

I won’t delve into issues of Microsoft Tax. The subject has been covered enough.

I feel rather resentful that I have to buy a product with no choice as to if Windows is pre-installed. If that in itself was not bad enough, the fact that it’s not obvious on how you go about getting a refund. I wonder if Europe should have been looking into the OEM issue instead of messing around with browsers and ballot screens? Lets get our priorities right eh?

I am unsure when/if I will get a refund, but I will continue this quest until I get an answer (and update in future articles). Should I be successful I will be donating the refund to the FSF and at least then it won’t feel as if my great purchase has been slightly tainted by having to pay for unwanted Microsoft software.

One thing about the refund is, shovelware sometimes subsidises Vista 7, but it’s a real nuisance. There is a true cost to shovelware and one blogger calls for shovelware to be made illegal right now:

There oughta be a law against shovelware on new PCs

It’s been about three years since I’ve bought a pre-packaged PC. Normally, I build my own machines, switching out mobos, graphics cards, processors, and all the rest whenever I need. I also install my own clean OS, so what’s running on any given machine is what I purposely put on the machine.

But about every three years or so, it’s time to buy a new laptop. In this case, I’m doing coding, and the laptop I bought three years ago won’t accept any more RAM and I need a LOT more RAM (I’m running a bunch of simultaneous VMs, different browsers, local servers, IDEs, etc., and that all eats RAM like a stoner eats Cheetos).

My current laptop is also making some bad fan clacking noises that imply something’s about to break real-soon-now.

So I bought and took delivery of a machine that can handle up to 16GB of RAM (yep, cool, eh?). The thing is, this is a pre-packaged machine — you know, the way the typical consumer gets his computer.

After waiting forever for the new laptop to boot up for the first time, I finally had a desktop, a desktop filled with icons.

Shovelware.

Without shovelware, Microsoft would quickly become irrelevant because GNU/Linux as a preinstalled option would be highly appealing. Microsoft too has its share of shovelware, such as Internet Explorer which it puts on all new PCs (that run Windows). “Microsoft is running a monopoly and abusing customers,” says this new article.

For the last twelve years Microsoft has been running a monopoly and abusing customers. In their MSN email accounts they ask customers to verify their accounts by giving a mobile phone number even though some customers don’t have a mobile phone. This is discrimination and a violation of freedom of speech against account holders and the monopoly they hold is responsible because when they don’t have to compete they become abusive.

[...]

Microsoft lied by stating that the merging of Microsoft Windows and Internet Explorer was the result of innovation and competition.

The prosecution should have expanded their case into other areas of Microsoft and they should have documented abuses against customers.

The European Commission has attempted to address Web browser bundling, but why not operating system bundling? If you paid for a Vista 7 licence that is not being used, do try to get a refund and make a fuss about it in public. People should be given that option, but precedence is needed to make that fast and simple for others to replicate by citing prior incidents.

Share in other sites/networks: These icons link to social bookmarking sites where readers can share and discover new web pages.
  • Reddit
  • email

Decor ᶃ Gemini Space

Below is a Web proxy. We recommend getting a Gemini client/browser.

Black/white/grey bullet button This post is also available in Gemini over at this address (requires a Gemini client/browser to open).

Decor ✐ Cross-references

Black/white/grey bullet button Pages that cross-reference this one, if any exist, are listed below or will be listed below over time.

Decor ▢ Respond and Discuss

Black/white/grey bullet button If you liked this post, consider subscribing to the RSS feed or join us now at the IRC channels.

DecorWhat Else is New


  1. Linux News or Marketing Platform?

    Ads everywhere: Phoronix puts them at the top, bottom, navigation bar, left, and right just to read some Microsoft junk (puff pieces about something that nobody other than Microsoft even uses); in addition there are pop-ups asking for consent to send visitors’ data to hundreds of data brokers



  2. Daily Links at Techrights Turn 15, Time to Give Them an Upgrade

    This year we have several 15-year anniversaries; one of them is Daily Links (it turned 15 earlier this week) and we've been working to improve these batches of links, making them a lot more extensive and somewhat better structured/clustered



  3. Back to Focusing on Unified Patent Court (UPC) Crimes and Illegal Patent Agenda, Including the EPO's

    The EPO's (European Patent Office, Europe's second-largest institution) violations of constitutions, laws and so on merit more coverage, seeing that what's left of the "media" not only fails to cover scandalous things but is actively cheering for criminals (in exchange for money)



  4. European Patent Office Staff Votes in Favour of Freedom of Association (97% of Voters in Support)

    The Central Staff Committee (CSC) at the EPO makes a strong case for António Campinos to stop breaking and law and actually start obeying court orders (he’s no better than Benoît Battistelli and he uses worse language already)



  5. Links 02/02/2023: Glibc 2.37 and Go 1.20

    Links for the day



  6. IRC Proceedings: Wednesday, February 01, 2023

    IRC logs for Wednesday, February 01, 2023



  7. Links 01/02/2023: Security Problems, Unrest, and More

    Links for the day



  8. Links 01/02/2023: Stables Kernels and Upcoming COSMIC From System76

    Links for the day



  9. IRC Proceedings: Tuesday, January 31, 2023

    IRC logs for Tuesday, January 31, 2023



  10. Links 31/01/2023: Catchup Again, Wayland in Xfce 4.20

    Links for the day



  11. Links 31/01/2023: elementary OS 7

    Links for the day



  12. Intimidation Against Nitrux Development Team Upsets the Community and Makes the Media Less Trustworthy

    Nitrux is being criticised for being “very unappealing”; but a look behind the scenes reveals an angry reviewer (habitual mouthpiece of the Linux Foundation and Linux foes) trying to intimidate Nitrux developers, who are unpaid volunteers rather than “corporate” developers



  13. Links 31/01/2023: GNOME 44 Wallpapers and Alpha

    Links for the day



  14. Free and Open Source Software Developers' European Meeting (FOSDEM) and KU Leuven Boosting Americans and Cancellers of the Father of Free Software

    The Free Software Foundation (FSF) and its founder, Richard M. Stallman (RMS), along with the SFLC one might add, have been under a siege by the trademark-abusing FSFE and SFC; Belgium helps legitimise the ‘fakes’



  15. Techrights in the Next 5 or 10 Years

    Now that I’m free from the shackles of a company (it deteriorated a lot after grabbing Gates Foundation money under an NDA) the site Techrights can flourish and become more active



  16. 60 Days of Articles About Sirius 'Open Source' and the Long Road Ahead

    The Sirius ‘Open Source’ series ended after 60 days (parts published every day except the day my SSD died completely and very suddenly); the video above explains what’s to come and what lessons can be learned from the 21-year collective experience (my wife and I; work periods combined) in a company that still claims, in vain, to be “Open Source”



  17. IRC Proceedings: Monday, January 30, 2023

    IRC logs for Monday, January 30, 2023



  18. Taking Techrights to the Next Level in 2023

    I've reached a state of "closure" when it comes to my employer (almost 12 years for me, 9+ years for my wife); expect Techrights to become more active than ever before and belatedly publish important articles, based on longstanding investigations that take a lot of effort



  19. The ISO Delusion: When the Employer Doesn’t Realise That Outsourcing Clients' Passwords to LassPass After Security Breaches Is a Terrible Idea

    The mentality or the general mindset at Sirius ‘Open Source’ was not compatible with that of security conscientiousness and it seemed abundantly clear that paper mills (e.g. ISO certification) cannot compensate for that



  20. Links 30/01/2023: Plasma Mobile 23.01 and GNU Taler 0.9.1

    Links for the day



  21. EPO Management Isn't Listening to Staff, It's Just Trying to Divide and Demoralise the Staff Instead

    “On 18 January 2023,” the staff representatives tell European Patent Office (EPO) colleagues, “the staff representation met with the administration in a Working Group on the project “Bringing Teams Together”. It was the first meeting since the departure of PD General Administration and the radical changes made to the project. We voiced the major concerns of staff, the organization chaos and unrest caused by the project among teams and made concrete proposals.”



  22. Links 30/01/2023: Coreboot 4.19 and Budgie 10.7

    Links for the day



  23. IRC Proceedings: Sunday, January 29, 2023

    IRC logs for Sunday, January 29, 2023



  24. [Meme] With Superheroes Like These...

    Ever since the new managers arrived the talent has fled the company that falsely credits itself with "Open Source"



  25. Not Tolerating Proprietary 'Bossware' in the Workplace (or at Home in Case of Work-From-Home)

    The company known as Sirius ‘Open Source’ generally rejected… Open Source. Today’s focus was the migration to Slack.



  26. The ISO Delusion: A Stack of Proprietary Junk (Slack) Failing Miserably

    When the company where I worked for nearly 12 years spoke of pragmatism it was merely making excuses to adopt proprietary software at the expense of already-working and functional Free software



  27. Debian 11 on My Main Rig: So Far Mostly OK, But Missing Some Software From Debian 10

    Distributions of GNU/Linux keep urging us to move to the latest, but is the latest always the greatest? On Friday my Debian 10 drive died, so I started moving to Debian 11 on a new drive and here's what that did to my life.



  28. Stigmatising GNU/Linux for Not Withstanding Hardware Failures

    Nowadays "the news" is polluted with a lot of GNU/Linux-hostile nonsense; like with patents, the signal-to-noise ratio is appalling and here we deal with a poor 'report' about "Linux servers" failing to work



  29. Microsofters Inside Sirius 'Open Source'

    Sirius ‘Open Source’ has been employing incompetent managers for years — a sentiment shared among colleagues by the way; today we examine some glaring examples with redacted communications to prove it



  30. Links 29/01/2023: GNOME 43.3 Fixes and Lots About Games

    Links for the day


RSS 64x64RSS Feed: subscribe to the RSS feed for regular updates

Home iconSite Wiki: You can improve this site by helping the extension of the site's content

Home iconSite Home: Background about the site and some key features in the front page

Chat iconIRC Channel: Come and chat with us in real time

Recent Posts