From: Bill Gates
To: Pete Higgins
Cc: Hank Vigil; Jeff Relkes
Subject: RE: Office Flash: 2H95 Plans
Date: Wednesday, October 05, 1994 5:12PM
 This is a very timely program. I am very glad to see us making this 
investment.
From: Michael Hebert
 To: Bill Gates; Jeff Raikes; Jeff Sanderson; Mikes Appe; Mike Maples; 
Pete Higgins; Rick Devenuti; Steve Ballmer
Cc: Desktop Apps BUMS; Bernard Vergnes; Chistophar Smith (Consultant} 
(Indepen); Daniel Petre; Hank Vigil; Hank Vigil Direct Rpts; Joachim 
Kempin; John Nelison; Iiz Welch; Michel Lacombe; Odando Ayala; Richard 
Fade; Roger Helnen; Rolf Skoglund
Subject: Office Flash: 2H95 Plans
Date: Wednesday, October 05, 1994 3:32PM
 For his update we have an overview of our plans for an aggressive second 
half push Avalanche. The goal is to gain 10 share points in Word and 
Excel in the months to the Office 95  launch by aggressively targeting 
switchers in S/MORGs, and incenting the channel to increase Word and 
Excel internal market share. We will move to capitalize on our strength 
with Office vs. Smartsuite and PerfectOffice, Novell's continuing 
upheaval from their reorg, increased awareness from the broad reach 
campaign and Win95 momentum.
1) Demand Generation:
 In January we will broadly communicate a program that addresses key 
switching obstacles while delivering a strong business value, leadership 
and momentum message to s/morgs. It will incude:
- A "one-stop" 1-8OO line providing:
- access to peer testimonials and detailed fax back switcher case studies
- switching tools to make the transition easy
 - a line to leave your own switcher success story and potentially be 
featured in an ad
 - referrals to SPs, including SPs who will be specially certified to 
address switching issues
- No charge switching support:
- we will more broadly communicate our existing 206 PSS Switcher line
Advertising:
- Message: A&L is assigned to deliver creative. Broadly the message is:
- There is a business reason to trade up to the leader today, it’s risk free
 - Offer: Access to the program above plus a TBD channel offer to drive 
store traffic
- Media:
- National newspaper (WSJ, USA Today)
- Spot radio (top 10 markets)
- Local newspaper (top 10 markets)
- Reseller press (CRN/CRW)
- Channel efforts:
 - TBD, based on Office95/Win 95 launch timing. It will focus on instore 
dislay and other instore ideas during March.
2. Channel push program
 Jeffsa has an aggressive plan to drive incremental share in the channel 
in Jan-June:
- Distributor sales out goals/rebates: Office (2%), Word (1%), Excel (1%)
 - Direct Reseller sales out goals/rebates: Office (3%), Word (2%). Excel 
(2%)
 - SWAT sales team to target key accounts with < 50% internal market 
share (IMS)
 - A key component of the plan le is a Jan - June "Bonanza Fund" that 
rewards resellers with incremental rebates based on increases in Word 
and Excel IMS. The program incents resellers to substantially grow their 
IMS by paying the highest rebates to accounts that exceed 65% IMS. 
Estimate of channel funds required is $5M. The rebate plan will be 
resolved in an upcoming meeting with Steveb.
3. OEM push
 - We will sign Word/Bookshelf or Excel/Money deals with 15 second tier 
OEMs that target S/MORGs. Goal is 145K units, OEM is signing deals now 
for 111/95 street date
 Terms: pre-install, miminimum commitment, reg card and in-box Office 
upsell required.
4. Estimated Budget Summary
- Advertising $4.0M
- Sales tools/materials $ .5M
- Reseller promo $ .5M
- Bonanza rebates $5.0M
- Operations $2.2M
TOTAL $12.2MM
 - We’ve reallocated our existing marketing budget to cover the $5MM in 
advertising, tools/materials and promo funds from planned spring promo 
funds and planned launch advertising that won’t hit as early as we had 
budgeted. JeffSa/JeffR have done a similar reallocation of their funds 
to cover the channel components of the promo.
 - Operations costs are for the 800 line, fax back, and Incremental PSS 
heads to staff the switcher lines. We forecast need for approx. 24 extra 
heads. Linda Glenicki in PSS is looking at ways to minimize or eliminate 
any need for extra heads based on heads budgeted for products that will 
ship later. Not a big
If you have questions on the above emaii Mikeheb and Joanmo.
http://edge-op.org/iowa/www.iowaconsumercase.org/011607/2000/PX02154.pdf
¿Qué es? S/MORGs ..
--
court documents in the case of Comes v. Microsoft.
 
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