People and Companies Do Learn Some Lessons From Their Mistakes (Stubborn Ones Don't)
Brett Wilson LLP is an example of one that would rather drown in mistakes (while sending me ~1,500 pages; one can guess who funds this [1, 2]) than seek another path
BetaNews seems to have learned from a mistake. This mistake was very costly. The site lost almost all of its audience, which correctly interpreted or simply saw the site being nothing but a "bullshit generator" (what RMS calls LLMs). Now they throw away the LLMs and bring back actual people. Is it too late? Maybe. It's like BT, which several years ago realised that outsourcing all the support and sales teams to call centres in India upset clients (not because of accents but due to very low quality of service; they just read scripts and barely solve issues with those scripts). Then, in the past 5 years or so, all callers would reach people in Ireland and England, sometimes Scotland. Perhaps BT learned from its mistakes, but at what cost? Corporate greed and commercial vanity beget short-sighted "shortcuts", such as slop (so-called 'AI'), which may eventually lead to disaster. Undoing the damage (to clientbase, reputation etc.) can take many years, even decades. The stigma lives on.
Then there's the same argument about code quality, as I keep hearing stories (for over a decade already) about how cheap coders from overseas do more harm than good and debugging or rewriting their code takes longer than writing it afresh. In other words, their hiring or experiments have saved nothing at all. Coding by slop is even worse. Here's a pick from today's Daily Links: AI Coding Tools Create More Bugs Than They Fix. To quote: "AI-powered coding tools and the so-called “vibe coding” craze have enabled developers to build more code more swiftly than ever before, but lurking underneath all that productivity lie unrecognized security risks."
LLMs are not just a legal risk. They're much worse than that. LLMs are just the latest passing fad. Remember blockchains?
Evri tried that too. Who gave them the idea that throwing chatbots at aggrieved clients would be any good? It's one of those cases where you walk into a shop and they apologise to you, saying something to the effect of, "sorry, they don't work here anymore. Really sorry!"
Acknowledgement of mistakes/failures is a life skill. Don't be a donkey.
Then there's Brett Wilson LLP, which decided to attack women (including my wife) on behalf of horrible men. It now looks like women flee Brett Wilson LLP. About time? Despite me never mentioning the paralegal who works for the serial strangler from Microsoft (never by name) Brett Wilson LLP attempted to incite a Judge against me by telling him I was 'attacking' her. They didn't tell the Judge that she was helping a despicable man who had spent time in prison (and can be rearrested) attack not only women but also the person who merely mentioned what he did to these women.
Brett Wilson LLP won't learn from it. It has no time left to learn. Brett Wilson LLP is running out of money (already borrowed some) and staff. It's 'borrowing' staff from other firms (we saw several) and it's under investigation by British authorities. It's trying to bury me under huge piles of paper (maybe 1,500 pages by now!). It turns out that compelling women staff to attack women victims is a bad strategy. Who would have thought? █
