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IRC: #techbytes @ Techrights IRC Network: Tuesday, April 19, 2022

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schestowitzJack from E.ON Next wrote on 11/04/2022 17:38:Apr 19 00:01
schestowitz> Hello,Apr 19 00:01
schestowitz> Apr 19 00:01
schestowitz> I would like to sincerely apologise for the time your query has beenApr 19 00:02
schestowitz> left unanswered.Apr 19 00:02
schestowitz> Apr 19 00:02
schestowitz> This is not to my own or E-on Next's expectations and for this weApr 19 00:02
schestowitz> apologise and take this an opportunity to do better.Apr 19 00:02
schestowitz> Apr 19 00:02
schestowitz> Energy companies are only legally obligated to take meter readings onceApr 19 00:02
schestowitz> in a two year period, which means the onus falls upon the bill payer toApr 19 00:02
schestowitz> provide these readings, should they wish to not be billed to an estimation.Apr 19 00:02
schestowitz> Apr 19 00:02
schestowitz> You are not obliged to give these readings however, your energy accountApr 19 00:02
schestowitz> will be estimated and things such as EAC/AQ (yearly estimations), tariffApr 19 00:02
schestowitz> quotes, payment adequacy and much more will not be as accurate as yourApr 19 00:02
schestowitz> energy provider and yourself would like.Apr 19 00:02
schestowitz> Apr 19 00:02
schestowitz> May I ask if your query has been resolved?Apr 19 00:02
schestowitz> Apr 19 00:02
schestowitz> If not please can you confirm your account number (A-), propertyApr 19 00:02
schestowitz> address, name on the account and more information in related to yourApr 19 00:02
schestowitz> query, and I will be happy to assist you further.Apr 19 00:02
schestowitz> Apr 19 00:02
schestowitz> Alternatively you can contact E-on Next via phone on 0808 501 5200Apr 19 00:02
schestowitz> (Monday-Friday 09:00-16:00).Apr 19 00:02
schestowitzDear Jack Platten,Apr 19 00:02
schestowitzYou need to send people to take meter readings a lot more often.Apr 19 00:02
schestowitzIt seems like you have exploited the lockdowns to never restore proper service, only increase your prices by like 30-40% (while making services worse, probably to cut your own costs at our expense).Apr 19 00:02
schestowitzIf this carries on, Jack, you too might be on the company's "chopping block".Apr 19 00:02
schestowitzSo please relay my concerns upwards to your bosses. If I pay EXTRA* to secure the job of people who take meter readings, they should be dispatched regularly. Now a couple of times a year.Apr 19 00:02
schestowitzDo not send me emails nags trying to get me to do their job instead. I already pay extra for that not to happen**.Apr 19 00:02
schestowitzRegards,Apr 19 00:02
schestowitzRoyApr 19 00:02
schestowitz___Apr 19 00:02
schestowitz* The lower tariffs are only available if the job your company used to do (or NPower before the takeover) is outsourced to me.Apr 19 00:02
schestowitz** Companies come and go. Companies that mistreat their clients go away faster.Apr 19 00:02
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schestowitz  <li>Apr 19 05:25
schestowitz                                    <h5><a href="https://blog.linuxmint.com/?p=4312">LMDE Upgrade Tool in BETA</a></h5>Apr 19 05:25
-TechBytesBot/#techbytes-blog.linuxmint.com | LMDE Upgrade Tool in BETA – The Linux Mint BlogApr 19 05:25
schestowitz                                    <blockquote>Apr 19 05:25
schestowitz                                        <p>The BETA of the new Upgrade Tool is now available for testing.</p>Apr 19 05:25
schestowitz                                        <p>It can be used to upgrade LMDE 4 to LMDE 5.</p>Apr 19 05:25
schestowitz                                    </blockquote>Apr 19 05:25
schestowitz                                </li>Apr 19 05:25
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schestowitz> Hi Roy,Apr 19 23:46
schestowitz> Apr 19 23:46
schestowitz> I hope you are well,Apr 19 23:46
schestowitz> Apr 19 23:46
schestowitz> *Energy companies are only legally obligated to take meter readings onceApr 19 23:47
schestowitz> in a two year period*, which means the onus falls upon the bill payer toApr 19 23:47
schestowitz> provide these readings, should they wish to not be billed to an estimation.Apr 19 23:47
schestowitz> Apr 19 23:47
schestowitz> You are not obliged to give these readings however, your energy accountApr 19 23:47
schestowitz> will be *estimated and things such as EAC/AQ (yearly estimations),Apr 19 23:47
schestowitz> tariff quotes, payment adequacy and much more will not be as accurate asApr 19 23:47
schestowitz> your energy provider and yourself would like.*Apr 19 23:47
schestowitz> Apr 19 23:47
schestowitz> If you are on the priority service register, these data collectionApr 19 23:47
schestowitz> readings can be taken more frequently, however without confirmation ofApr 19 23:47
schestowitz> your account details, I would be unable to look into this further.Apr 19 23:47
schestowitz> Apr 19 23:47
schestowitz> E-on Next offer a very good service package for customers, withApr 19 23:47
schestowitz> renewable energy at the forefront of our operations, market leadingApr 19 23:47
schestowitz> customer service (14,000+ 5* trust pilots) and extremely competitiveApr 19 23:47
schestowitz> tariff agreements in the current energy market, and for these reasonsApr 19 23:47
schestowitz> and so much more, do not charge exit fees at this time.Apr 19 23:47
schestowitzHi,Apr 19 23:47
schestowitzYour response fails to actually address the points I made in my previous message -- maybe it intentionally bypasses them.Apr 19 23:47
schestowitzCould you please consider responding to my message not like a lawyer but as a person?Apr 19 23:47
schestowitzThanks in advance.Apr 19 23:47
schestowitz> Debian is not using SLAPPApr 19 23:52
schestowitz> Apr 19 23:52
schestowitz> They are using distraction instead: the non-free firmware "debate" toApr 19 23:52
schestowitz> get people away from the emails and blogs about intelligence agenciesApr 19 23:52
schestowitz> Apr 19 23:52
schestowitz> Notice the lkcl email completely snips my own comments on the topicApr 19 23:52
schestowitz> Apr 19 23:52
schestowitz> https://lists.debian.org/debian-devel/2022/04/msg00125.htmlApr 19 23:52
-TechBytesBot/#techbytes-lists.debian.org | Re: Concerns about Security of packages in Debain OS and the Operating system itself.Apr 19 23:53
schestowitz> Apr 19 23:53
schestowitz> only one mail was allowed on debian-project:Apr 19 23:53
schestowitz> Apr 19 23:53
schestowitz> https://lists.debian.org/debian-project/2022/04/threads.htmlApr 19 23:53
-TechBytesBot/#techbytes-lists.debian.org | debian-project Apr 2022 by threadApr 19 23:53
schestowitz> Apr 19 23:53
schestowitz> The Mossad blog appeared at 01:00 and the non-free firmware emailsApr 19 23:53
schestowitz> started at 02:27Apr 19 23:53
schestowitzIf that was 8 hours apart, considering the length of the post from Steve, this would be believable. Otherwise I call it a coincidence.Apr 19 23:53
schestowitzBy the way, conflating the military with "Mossad" isn't helping, as Mossad is notorious even domestically. A better headline would speak of the military (like the body) rather than Mossad. It would pass "clickbait" smell test.Apr 19 23:53
schestowitzI wrote about Debian 30 mins ago: http://techrights.org/2022/04/19/proprietary-firmware-debian/Apr 19 23:53
-TechBytesBot/#techbytes-techrights.org | Debian GNU/Linux Means Free as in Freedom, But the Firmware Question Remains Relevant | TechrightsApr 19 23:53

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