"These procedures allegedly included helping the NSA to bypass encryption on the Outlook.com email client; providing the FBI and the NSA with easier access to SkyDrive, Microsoft’s cloud storage service, and helping the NSA to boost their capability threefold to intercept video calls made via Skype."
Summary: The European laws are being ignored and the European Patent Office (EPO) has become shameless about outsourcing legal processes to the United States, where the spying is intensive and detrimental to fair and accessible legal proceedings
It's very troubling and a symptom of a broken society/system when particular laws or rules are applied and enforced against some people but not against others
So-called "hey hi" as they define it now is all about large companies or regimes remotely controlling the processes running on your machine and even your very own behaviour on your machine, which is in effect no longer your machine but some remotely controlled apparatus