Bonum Certa Men Certa

Standard Life (Phoenix Group Holdings): Three Weeks to Merely Start Investigating Pension Fraud (and Only After Repeated Reminders From the Fraud's Victims)

Video download link | md5sum 2b863a00d74ee7980569100f280fc404 Delaying and Stalling Tactics After Fraud Creative Commons Attribution-No Derivative Works 4.0



Summary: As the phonecall above hopefully shows (or further elucidates), Standard Life leaves customers in a Kafkaesque situation, bouncing them from one person to another person without actually progressing on a fraud investigation

THE above recording is of a phonecall received from a Standard Life manager after I had requested a callback. It hopefully makes it clear that Standard Life is not progressing a case of pension fraud perpetrated by my my former employer. As I explain to the manager, this isn't in the interest of Standard Life as it may culminate in a lawsuit soon (colleagues are speaking about it already).



"Some remaining (existing) and former clients of Sirius have contacted me last week, expressing support for me."As it turns out, as per Wikipedia at least, Standard Life has its share of controversies (see screenshot below) and even a lot of layoffs. If this is the level of service provided by the company, then why trust this financial institution with one's money?

This case isn't a personal case, as I'm informally speaking 'on behalf' of other people as well. Some remaining (existing) and former clients of Sirius have contacted me last week, expressing support for me. They're very unhappy about what's going on at Sirius, which dodges accountability. It runs away from the law, not just metaphorically.

"Standard Life cannot simply ignore this because it's part of it and if it's not actively enabling the fraud, looking the other way would be regarded as "passive corruption" (formal, legal term)."What remains unknown, based on the processes and protocols, is whether Standard Life can be held legally accountable for effectively facilitating the company's fraud by issuing official paperwork that serves to legitimate if not validate what was going on for over 5 years. They need to keep checks and balances in case of such embezzlement, which in this case impacted a lot of people for a very long time (in secret). We were meant to assume that the pension provider's credibility was on the line, so when Sirius refused to respond to queries about the plan we thought, "OK, well, Standard Life would not allow this to be rogue, would it?"

Standard Life cannot simply ignore this because it's part of it and if it's not actively enabling the fraud, looking the other way would be regarded as "passive corruption" (formal, legal term). They make money by letting companies create accounts (they had a Sirius account) by which to mislead and embezzle staff, even for more than half a decade in the case of Sirius. The reputation is exploited to pacify people who are concerned they don't receive any statements/updates.

"They make money by letting companies create accounts (they had a Sirius account) by which to mislead and embezzle staff, even for more than half a decade in the case of Sirius."It's no secret that right now people increasingly (and already) lack confidence in financial institutions, even the Swiss ones. Why would anyone trust Standard Life in light of the experiences I've been having since January?

I am putting a lot of effort into it and I've been spending lots of time on the whole pension thing; from the appearance of things (thus far at least) it may turn out to be a scandal for 2 pension funds in the UK, not just one. By extension, this might be a problem/crisis of reputation for just any pension fund in the UK or -- given the inter-connectivity of accounts across nations -- in the world at large. They're all connected; my recordings hopefully serve to demonstrate/show their apathy towards perfectly legitimate fraud reports. They already bounce me between departments in vain ("complaints"). Nothing gets done. There's not even a reference/number.

Standard Life: In January 2006, Standard Life were accused of smearing a policy-holder, Michael Hogan, who was not happy with the way the company was being run. An e-mail sent to Standard Life executives and advisors (which was disclosed under the Data Protection Act) revealed an attempt to discredit him.[26] In January 2007, the head of Standard Life's life and pensions business, Trevor Matthews, used the racist phrase 'nigger in the woodpile' while giving a presentation at one of the company's Edinburgh offices. After issuing an apology, Mr Matthews remained in his job and no disciplinary action was taken.[27] In March 2007 the company announced it would cut 1,000 jobs in an attempt to save an additional €£100 million per year in costs.[28] One month later it was highlighted in the company's annual report that three of Standard Life's top executives (Sandy Crombie, Keith Skeoch and Trevor Matthews) were awarded more than €£5 million in pay.[29] A Standard Life spokesman defended the awards, citing the leadership's efforts in turning round the company's fortunes.[29] In February 2014, Standard Life announced that it may move parts of their operations outside Scotland in the event of Scottish independence, if it was necessary to do so.[30]



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