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02.10.10

Microsoft is in Denial Again

Posted in Microsoft, Vista 7, Windows at 6:18 pm by Dr. Roy Schestowitz

They did it!

Summary: Microsoft is being accused of “hand washing” (or whitewashing) the battery problems that were found in Vista 7

THE battery issues [1, 2, 3, 4, 5] identified by many people in Vista 7 required Microsoft to “investigate” for almost a week. Why did that take so long?

As expected, Microsoft spokespeople blame someone else. It is never ever Microsoft’s fault. Never. Saying so would have an adverse impact on shareholders’ value.

Microsoft blogs (sometimes paid by Microsoft) are pushing the Microsoft line which is denial and even calling this bug a “feature”. The bias is so telling that it takes a vegetable to miss it. What an amazing spin. Needless to say, the public is not buying Microsoft’s blame-shifting game quite so easily.

Users Dispute Microsoft’s Explanation of Windows 7 Battery Problems

[...]

Within minutes, Windows 7 users who have experienced those problems disagreed, calling the explanation “hand washing” and noting that if the company’s conclusion was correct, then many affected users must be “under some sort of bizarre bad battery curse.”

[...]

“I completely reject Steven Sinofsky’s explanation. It’s simple hand-washing,” said a user identified as “Btstech” on the support thread. “There are hundreds of postings here explaining the problem. Immediately after installing Windows 7, people’s batteries are effectively ‘dying.’ Numerous people have purchased NEW batteries and encountered the same behavior immediately.

“The OS is causing this for some reason. Not saying it’s damaging the batteries, but it’s rendering them useless,” Btstech continued. “This is a no brainer. There is a problem here with the new operating system and the way it interacts with various laptops and it must be fixed.”

So who can we trust? Actual users of Vista 7 or the company which, as we showed in the previous post, lies systematically?

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3 Comments

  1. Robotron 2084 said,

    February 11, 2010 at 12:41 am

    Gravatar

    You can’t trust anyone. Microsoft, like most companies, will not admit there is a problem without adequate proof to avoid bad publicity. The customer is NOT always right. I’ve seen people blame Microsoft for a bad stick of RAM. People just pick the most popular target and fire away. Anti-Microsoft blogs such as this one will ignore reports form those who have not had any problems or experienced increased battery life with Windows 7.

    Microsoft’s explanation of the problem is at least plausible. However, remember that Microsoft’s strongest critics will always blame the company and no other explanation is acceptable. Ever purchased batteries in China? I bought a pack of AA batteries for my DVD remote. They lasted exactly 3 weeks. Lots of batteries sold don’t perform nearly as well as they should. I’m not sure how to blame Microsoft for that, but I’m sure Roy can help me out.

    your_friend Reply:

    Your batteries from China and Windows share a similar problem, clueless authoritarian administration. It is no secret that Bill Gates is a big friend of Chinese Communists and has helped them censor the web, imprison dissidents and other vile things. Top down, control freaks do things like that and they don’t really care how well things work. Microsoft can’t be blamed for your crummy batteries but you should be able to see that the things that made those batteries suck will make software from Microsoft suck.

    Robotron 2084 Reply:

    The problem with Chinese batteries is not one of administration, rather one of economics. They are cheap and therefore aren’t produced under high standards with quality materials. Even the cheapest batteries I could buy in the USA cost more than the batteries I purchased if I used Chinese currency. Since the value of the Yuan is lower, I have to spend even more here for decent batteries that perform well.

    Though I am not thrilled about it, Microsoft is not alone in helping the Chinese government. All the major tech companies including IBM, Cisco, and Intel have sold technology to China to help them accomplish their end goals. There are few clean hands in that regard. If I wished for the demise of all the companies that have helped China I wouldn’t have anything to type this response with. I enjoy using Microsoft software and find it often exceeds my quality standards in comparison with the current alternatives available.

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