Bonum Certa Men Certa

Leaked: Letter to Quality Support (DQS) at the European Patent Office (EPO)

One has to wonder how many more letters like this are being suppressed (never seen by the outside world) and how widespread these problems really are

Letters



Summary: Example of abysmal service at the EPO, where high staff turnover and unreasonable pressure from above may be leading to communication issues that harm stakeholders the most

THE FOLLOWING IS AN anonymised letter to senior EPO staff, bemoaning what was a horrible (and possibly not exceptional) service from the EPO, which caused enormous financial loss and the loss of many years (stuck in a limbo).



⬆⬆⬆⬆⬆⬆⬆⬆⬆⬆⬆⬆⬆⬆⬆⬆ ⬆⬆⬆⬆⬆⬆⬆⬆⬆⬆⬆⬆⬆⬆⬆⬆ Director, Directorate 2.5.2 Quality Support (DQS) Principal Directorate Quality Management I DG2 European Patent Office 80298 Munich Germany

Application No: ⬆ ⬆ ⬆ ⬆ ⬆

Dear Mr. ⬆⬆⬆⬆⬆⬆⬆⬆⬆⬆⬆⬆⬆⬆⬆⬆⬆⬆⬆⬆,

Re Letter of ⬆⬆ & ⬆⬆ ⬆⬆⬆

Under rule 71 (2): -

‘Any communication under Article 94, paragraph 3, shall contain a reasoned statement covering, where appropriate, all the grounds against the grant of the European patent.’

At the first oral hearing the EPO stated that Claim 1 as set out in document ⬆⬆ met the EPC criteria for grant. It was recognised that dependent claims along with possible additional IP that could be added. The directions of the chairman were that these small outstanding matters were to be addressed by email. This resulted in submission of ⬆⬆⬆⬆⬆⬆. This provided 4 areas for discussion and detailed mark-up of the changes. There was no separate response to this communication. The response that was given was added by way of an addendum to the intention to grant Rule 71 (3) of ⬆⬆⬆⬆.

In contravention of Rule 71 (2) the response did not include a reasoned response on all grounds. There was no way of telling which mark-up was acceptable and which wasn’t. Had a full response been provided I would have known those part that may have been acceptable or not could have been addressed or incorporated into any further revision. In fact this failure to provide a full response is confirmed by the fact that no sooner than the initial objections were met than further grounds of objection by the EPO were added (see EPO’s later correspondence). The last such revision of objection being set out in the examining divisions letter of ⬆⬆⬆. Not only have I been subject to a grossly incomplete first response but further objections have been drip fed over months greatly adding to delay. The last of these objections I haven’t even been given an opportunity to contest because the examining division has refused the application in its entirety; not withstanding that the EPO has stated that a patent could be granted. It would appear that if you challenge the EPO you simply lose the IP that is rightly yours. Why was Rule 71 (2) not followed and why am I not given the opportunity to respond and possibly correct objections before my application is refused?

In your letter you state: “A grant can only be given on the basis of text approved by the applicant.” This would suggest that Rule 71 (3) (the intention to grant) is only instigated when agreement has been reached. I am left confused by the approach of the EPO on this front. The first letter of intent to grant was made under Rule 71 (3) on ⬆⬆⬆. This was later withdrawn. The exact same approach was then adopted on ⬆⬆⬆⬆. In your letter of ⬆⬆⬆ you state that the text was not approved by me. The text in both instances was the same. As the text was not approved I do not understand why the EPO moved to issuing a letter of intention to grant. What had changed between the withdrawal of the intention to grant of ⬆⬆ and later resubmission of the same words in ⬆⬆? As detailed in the previous paragraph it is clear from the changing grounds of the EPO that discussions with the EPO were ongoing as at ⬆⬆⬆. Why are applications refused when discussions are ongoing? Does the applicant have no right of reply? Why was the intention to grant issued when clearly agreement had not been reached? The evidence suggests that this approach has simply been used as a procedural move to refuse the application and curtail criticism.

From paragraph 7 of your letter of ⬆⬆⬆ it would appear that under Rule 71 (3) applicants are allowed to contest wording but if they do so they run the risk of a complete refusal of your application! The right to contest looks more like Russian Roulette. It would appear that the applicant is being restricted from contesting his case. At the point applicants are offered the prospect of contesting wording, the consequences of doing so should be set out in BOLD print. This they are not. In fact the insight in your letter is the first I have heard of this position and it came precisely at the same moment that this action was taken. You have previously provided a full set of references to substantiate the legal basis for the actions of the EPO but alas there are none here. Please could you supply me with the legal basis for this and references as you have done previously. I think it is critical that all applicants should understand when they are genuinely allowed to contest points and clearly when they are not.

In your letter of ⬆⬆⬆⬆ paragraph ⬆⬆⬆ you have still failed to address the contradiction that the EPO is claiming inventive step and no inventive step on identical wording. You claim that my suggestion that the division contradicts itself may simply be due to a misinterpretation of the communication of the division (para 11). Please could you tell me what this misinterpretation is because I haven’t clue and you haven’t stated what it is? In para ⬆⬆ you state that ⬆⬆⬆ has been deemed inventive with regard to the document ⬆⬆. This issue concerning contradiction can readily be resolved if you or your examining division simply tell me what this inventive step is. Currently the examiner is complaining about the metal pipes of the heat exchanged as not being inventive, yet the wording concerning the metal pipes is the same in all documents ⬆⬆, ⬆⬆ and ⬆⬆. You have asserted that ⬆⬆ shows inventive step over ⬆⬆⬆, please can you tell me what it is? I bet this cannot answered honestly without agreeing with my assertion about contradiction is correct. Why is the inventive step not documented in the minutes of the oral hearings?

In para ⬆⬆ of your letter ⬆⬆⬆ you claim that; “the EPO has taken all possible steps to support your constituent (me)”. I ask you then: -

1. Why did the EPO not suggest I seek, or they themselves seek, an adjournment to the oral proceedings when they knew I could not attend due to being on my honeymoon? 2. Why did the EPO not tell me that I may lose my patent all together if I contested the EPO’s wording or lack of dependent claims? 3. Why has the EPO steadfastly refused to address the issue that the EPO contradicts itself? 4. Is the median turn around for applications greater than 6.5 years? 5. Is it normal to simply refuse an application on which the EPO asserts a patent can be granted without first consulting the applicant? 6. Why has the examining division not followed the order of priority for reviewing claims as set out in correspondence? This would have prevented the refusal letter from being submitted. 7. How are my interests served by being forced into an appeals process that will costs a minimum of 1,860 euros for the appeal, probable a further circa 3,500 euros on renewal fees and a further wait of 3 years when it is accepted by invention is patentable!?

In paras ⬆⬆⬆, ⬆⬆⬆ and ⬆⬆⬆ you suggest that I should employ the services of a competent professional. Setting aside the inference that I am not competent and setting aside all possible steps of support that the EPO has given me I have to ask what happens when the lack of competence lies with the EPO?

In the letter of refusal of ⬆⬆⬆ the examiners claim there is no ⬆⬆⬆ document on file. Is there little wonder then that I, and probably many others too, lose all faith in the EPO as an organisation when one realises that not only does the document exist on file but it has historically been replied to. This statement that the document does not exist on file has been signed by three of your examiners! What legal options for redress are there available to applicants who find their applications so evidently mistreated? What actions will you be taking to ensure this does not happen again?

In accordance with the spirit of Rule 71 (2) please could I have a full response to all points raised in this letter. May I suggest a response by email will significantly save time.

Regards

⬆⬆⬆⬆⬆⬆⬆⬆⬆⬆⬆⬆ ⬆⬆⬆⬆⬆⬆⬆⬆⬆⬆⬆⬆⬆⬆⬆⬆⬆⬆


Have you encountered similarly bad service? If so, please get in touch with us.

Recent Techrights' Posts

European Patent Office (EPO) Series: Down But Not Out – Costa's Comeback
he managed to secure a top-level EU position in June 2024
Journalists Should be Ashamed for Parroting False Claims From IBM Management About "Quantum Computing", Say IBM Insiders Who Work on "Quantum Computing"
IBM is a buzzwords vendor. International Buzzwords Machines.
Exposing Corruption Using a Highly Resilient Platform
Growing levels of trust, based on our track record, help us attract whistleblowers
FOMO (Fear Of Missing Out) Has Weakened If Not Ruined What's Left of Big Media
Many things that have existed for decades are now being rebranded as "AI"
SLAPP Censorship - Part 97 Out of 200: Garrett in Hiding (From the Simple Observable Fact He's Closely Connected to the Microsofter Who Strangles Women, Tells Women to Kill Themselves, and Worse)
They use one another; they are coordinating this via the SLAPP industry in another continent
Rust Outsources its Financing (or Financial Control) to Microsoft
How long before the third "E"?
 
Communicating With Freedom - Part II - Quibble Breathing New Life Into LibreJS
Notice how work on one thing led to thousands of lines of code added to a mostly dormant (but nevertheless important) project
Slop Has no ROI, an Economy Built on False Assumptions of Slop is Doomed
we're all going to suffer from this Ponzi scheme
Links 05/06/2026: More GAFAM Layoffs, Google Faces Regulatory Crackdown in UK Over Plagiarism in "AI" Clothing
Links for the day
Rumour That Layoffs at Microsoft Will Kick Off on July 1st, 2026 (Impacting 10,000 or More Workers)
this is what the rumour mill or the word through the grapevine is
Mission:Libre, Which Teaches Young People Free Software Ideals, Needs Financial Backing
plea for assistance with Mission:Libre
The Slop Ponzi Scheme is a Problem and Threat to All of Us (Even Those Who Don't Invest in or Use Slop at All)
This problem is systemic, not contained
"Blind Justice" Examines the Solicitors Regulation Authority (SRA) Turning a Blind Eye to Abuse by British Solicitors
We have some jaw-dropping examples of how the SRA does not do actual regulation - to the point where its staff does not actual work and does not look into any evidence at all!
7 Days From Now the FSF's Founder Gives a Talk in Bern, the FSF Has Just Advertised This
Meanwhile the FSF (or GNU) processes and uploads many recent talks by RMS
Over at Tux Machines...
GNU/Linux news for the past day
IRC Proceedings: Thursday, June 04, 2026
IRC logs for Thursday, June 04, 2026
Links 04/06/2026: Self-hosting Remotely and GemText Emphasis
Links for the day
Links 04/06/2026: Ukraine’s Daily Moment of Silence and Uber Lays off 23% of HR
Links for the day
SLAPP Censorship - Part 98 Out of 200: Microsoft Threatening Real Security Researcher With Criminal Investigation for Talking About Microsoft's Bug Doors/Back Doors
The crime should be the back doors (deliberate attack on every user's data protection), not talking about those back doors
Microsoft Would Get Away Even With Pedophilia
"Microsoft should never be above the law"
Free Software is Nourishment to Software Users, Unlike Proprietary Software
Quit treating "mere users" of software "like animals"
The "Peanut Gallery" of GAFAM Has Infiltrated Free Software Projects or Disrupts Free Software Communities
They contribute nearly nothing and do substantial damage; they're freeloaders who attack the most productive members of projects
Coding is Not a Quantity Game (It Never Was!)
"less is more"
Mass Layoffs Expected at Microsoft in July 2026
They're preparing more "lists" of people
Reflection on EPO Leadership That Harbours Cocaine, IBM Leadership That Pumps-and-Dumps the Shares, and More
ManCity replaced Manuel Pellegrini with a more famous manager it didn't envision winning 20 titles in 10 years (it could only hope) [...] Team-building is something that "Pep" seemed to be good at, as was Jürgen Klopp
Pump and Dump by IBM Insider Traders: Nickle LaMoreaux, Gary Cohn, James Kavanaugh, Arvind Krishna, Robert Thomas, and Others
the shares are already collapsing
Links 04/06/2026: Microsoft Threatening Security Researcher for Naming Back Doors in BitLocker, "Demand is Booming for" Old Tech
Links for the day
Gemini Links 04/06/2026: "Word Vomit", Slop", and Moving to Gopher/Gemini
Links for the day
"Format Sovereignty" Can Only be Accomplished With LaTeX or OpenDocument Format (ODF) or Vendor-Neutral Standards for Editable Documents
Microsoft is, in effect, above the law
IBM's Shares Fell Nearly 13% in One Day (Including After Hours)
its main product is false promises
The Cyber Show on the Importance of Software Freedom and Why GNU/Linux Could Not be Stopped
an excellent article
Drew DeVault Can Still Redeem His Reputation. Revisiting His Attacks (and Attack Site) on Richard Stallman Might be a Good Start.
DeVault has openly apologised (this past spring)
The Register MS is Publishing Paid SPAM; Some of It is Designed to Prop Up the "AI" Pyramid Scheme
The Register MS participates in scams
European Patent Office (EPO) Series: "Operation Influencer"
Costa's political career was far from finished
Over at Tux Machines...
GNU/Linux news for the past day
IRC Proceedings: Wednesday, June 03, 2026
IRC logs for Wednesday, June 03, 2026
GNU/Linux Usage Rising Among Gamers, But "Hardware Survey Data Not Available."
Not anymore, not for now anyway
Jumping Up and Down on the Shoulders of Giants, Never Talking About What Bill Gates Did
We're back to 2019
Despite LLM Slop or Chatbots, Our Traffic Has Doubled Since We Moved Everything to the UK (in 2023)
The demise of news sites was not what we thought it would be
Software Developers Attacked by Plagiarism Engines Because These Developers Can Teach People How to Exercise Control, Not Outsource to Monopolies of Slop and Back Doors
"Universities should be telling industry what is to be done next, not the other way about. Present education policy has the tail wagging the dog."
Quantum Quantum Quantum Quantum (Pump, Then Dump)
What has IBM become?
Communicating With Freedom - Part I - Developing “Quibble” and Improving GNU LibreJS in the Process
In the next part we shall examine where things currently stand
Quantum Computers Are "All the Rage" (35 Years Ago, What IBM Promises This Year is What People Promised When the CEO Was in His 20s)
"Quantum" hype is high on the agenda
How IBM Removes 15% of Its Staff Without Even Checking Performance of Staff (or Calling That "Layoffs")
Performance Improvement Plan (PIP) as veiled RAs
Links 03/06/2026: Mobile Systems, Openwashing, and New Antenna
Links for the day
Canonical as Reseller of Back Doors in "Ubuntu" Clothing
Microsoft is the antithesis of security and autonomy
Romania Used to be Windows Stronghold, But That's No Longer the Case
Windows was once upon a time so ubiquitous that institutions didn't bother supporting anything except it
KDE Has Long Used Dragons, and Dragons Come From Hatched Eggs
That Microsoft Lunduke tries to paint this as some "trans agenda" thing says a lot about Microsoft Lunduke and his COVID-19-damaged brain
IBM Announces 5 Billion Dollars "Invested" in "AI", in "Security", and 10 Billion Dollars for "Quantum", But IBM Does Not Have This Kind of Money (It's Fake News to Manipulate the Share Price)
IBM has fast-growing debt and liabilities, it does not intend to invest this kind of money, it's a smokescreen and false promises timed to alleviate the sagging share price (52-week low)
When Science and Religion Are on the Same Side, United Against Slop Pushers
The "Mathematics Pope" (sometimes known as "Pope Pi") brought together science and religion, united against technofascists who are mostly college drop-outs who abhor women
Links 03/06/2026: "In Turkey, Criticizing a Corporation Can Land You in Jail" and "Court Bans X Account of Turkey's Oldest Newspaper"
Links for the day
Web Censorship Benefits the Corrupt and the Criminal
More so when corrupt politicians are in charge
Have a "Lifetime" Without Microsoft
The online rage over this is still ongoing
Internet Archive’s Wayback Machine Undoing Censorship of Corporate Wrongdoing
That won't go away anymore
"For Entertainment Purposes Only" But Everyone Must Adopt It for Work and Governance, Say Anti-Scientific Technocrats
"The present mentality around "AI" is like driving to the gym to use a treadmill - it's walking for people who hate fresh air and beautiful changing scenery."
Gemini Links 03/06/2026: Ian Murdock's Ex-wife Footprint in Debian and Alhena 5.6.1 Released
Links for the day
Irish Company statCounter Recognises It Overestimated Microsoft Windows' Market Share in Ireland
it seems like the Irish people are gradually moving away from Windows
Corporate Media Participates in the Lie That Mass Layoffs at GitLab and Loss of Geographic Footprint in More Than a Third of Countries is "AI" and Thus "Success Story"
There's no way to spin this as positive news
Slop Prompting is Not a Coding Skill and Slop Deserves Shunning
Red Hat is hypocritically shunning the very same thing it keeps promoting
IBM colleagues "handed out a PIP and then right after the end date they are gone"
Some go into early 'retirement' to save face
SLAPP Censorship - Part 96 Out of 200: When You Receive Death Threats From Anonymous Sockpuppets/Burner Accounts Connected to People Who Strangle Women and Tell Women to Kill Themselves
Women are not objects and my wife ought not be mentioned in "threats to kill" (how cops have described this)
European Patent Office (EPO) Series: A Tale of Two Antónios - Introducing the Other António
António Costa
Over at Tux Machines...
GNU/Linux news for the past day
IRC Proceedings: Tuesday, June 02, 2026
IRC logs for Tuesday, June 02, 2026