Summary: Knowing the crimes of Sirius 'Open Source'as a high-level insider, the CEO who bullied Sirius staff is running away, one can imagine after internal confrontation and risk of arrest/extradition/prosecution; we are still waiting for NOW: Pensions to send us letters and for Standard Life to progress several complaints from several of the company's victims
They don't care about the users and issuing a few bytes with random characters costs them next to nothing. It gives them control over billions of human beings.
If even one media outlet told you in 2010 that Microsoft would fall from 100% (of Web requests) to about 1 in 8 Web requests, you'd probably struggle to believe it