EditorsAbout the SiteComes vs. MicrosoftUsing This Web SiteSite ArchivesCredibility IndexOOXMLOpenDocumentPatentsNovellNews DigestSite NewsRSS

03.20.08

Might There Be Staffing/Skill Shortages at Novell, Despite Looming Layoffs?

Posted in GNU/Linux, Novell, Red Hat, Servers, SLES/SLED at 9:44 am by Dr. Roy Schestowitz

Don’t support Novell until support is repaired

YaST bootIt would be somewhat impolite to slam Novell amidst their little bash (BrainShare), but the following could hardly escape without comment before the weekend. We already know about workforce reductions at Novell, as well as a staff exodus. So what can one conclude when gaps in Novell’s support services are reported?

Novell customers have hard time finding training

[...]

Johnson, a Novell user since 1989, said the migration fit well with his company, which had already started using open source software about a year before Novell’s 2003 decision to move to Linux.

That success, however, has created new problems. Metropolitan Bank Group has trouble finding adequate training for its IT workers in Novell and open source applications. The bank is also often hard-pressed to find qualified workers with adequate technical knowledge of the products.

It was a problem that had many attendees nodding in agreement at the annual Novell Brainshare 2008 conference, which is being held in the US.

Remember that Novell increasingly strives to enter a space where support is king and cash comes from maintenance services. Is SUSE the way to go then? Or might Oracle and Red Hat be better options?

Share this post: These icons link to social bookmarking sites where readers can share and discover new web pages.
  • Digg
  • del.icio.us
  • Reddit
  • co.mments
  • DZone
  • email
  • Google Bookmarks
  • LinkedIn
  • NewsVine
  • Print
  • Technorati
  • TwitThis
  • Facebook

If you liked this post, consider subscribing to the RSS feed or join us now at the IRC channels.

Pages that cross-reference this one

2 Comments

  1. Ian said,

    March 20, 2008 at 4:30 pm

    Gravatar

    I think you’re missing the point of that excerpt. It’s not about internal support at Novell or its employees. What it’s really hitting on is finding qualified external support for Novell’s products. Novell’s in a spot where just like the migration path away from NetWare, they need a migration path away from the CNA/CNE course track to something which fits their current offerings. Moreover, they need to make it worthwhile for people to follow a new track. There aren’t many people going for their CNE anymore. There are probably a nice size of people who are waiting to see what Novell does with their Linux based offerings before investing the time and money in a new track(which there is none released publically that I know of which matches the scope of the CNA/CNE). It’s a chicken and egg scenario.

  2. Sebastiaan Veld said,

    March 22, 2008 at 9:54 am

    Gravatar

    Sorry, Novell is clear about training and there are plenty of training and certification tracks moving from Netware to Linux.

    CLA- Certified Linux Administrator
    NCA- Novell Certified Administrator
    NCE- Novell Certified Engineer

    and others; take a look at http://www.novell.com/training/certinfo/ some just new and other are around for some time now.

What Else is New


  1. Links 22/12/2014: GNU/Linux at Sky News, Another Tizen Camera

    Links for the day



  2. IRC Proceedings: November 30th, 2014 – December 20th, 2014

    Many IRC logs



  3. Links 21/12/2014: China and Linux, GNOME Shell 3.15.3

    Links for the day



  4. The New Age of Games for UNIX/Linux But Not for Windows, Microsoft is Openwashing Windows-Only Games

    The world is moving to GNU- and Linux-powered platforms, so Microsoft withdraws GNU/Linux support from games it buys and starts openwashing its Windows-only games



  5. Microsoft Essentially Sends Malware to Windows and Bricks It

    Microsoft is once again bricking Vista 7, demonstrating lack of reliability or very low quality programming



  6. Microsoft Lays Off Staff, Cheapens Labour as More Companies Are Dumping Microsoft's Lock-in, NSA-Friendly Services, and Windows

    A look at some of Microsoft's latest woes, including an appeal for cheaper labour amid decrease in business



  7. Links 19/12/2014: Robolinux 7.7.1 LXDE, Red Hat Thriving

    Links for the day



  8. Another Microsoft Partner Markets Linux FUD Using Logo, Name, and Lies

    Microsoft's partner Alert Logic is trying to label a feature of Linux a security flaw and even makes marketing buzz for it



  9. Redmonk is Spreading Black Duck's Anti-GPL Talking Points After Payments From Black Duck, Microsoft

    CBS' ZDNet spreads the GNU-hostile narrative which comes from Redmonk, funded by Microsoft and Black Duck, citing Black Duck, which also comes from Microsoft and is a partner of Microsoft



  10. 'Good' Software Patents From EA Show Cases Where DRM is a Patent Infringement

    Where two evils collide the public benefits, or how some software patents discourage the use of DRM



  11. Richard Stallman: What Does It Mean for Your Computer to Be Loyal?

    New article from Richard Stallman



  12. Links 18/12/2014: LinuxQuestions.org Polls, Fedora for POWER

    Links for the day



  13. Links 16/12/2014: Google and ODF, Civilization: Beyond Earth Comes to GNU/Linux

    Links for the day



  14. Bill Gates' Pet Troll Intellectual Ventures is Collapsing as Founder Quits

    Intellectual Ventures founder leaves after an exceptionally large round of layoffs, despite [cref 77299 recent subsidies from Sony and Microsoft]



  15. Keeping Software Patents Out of Europe Following the Demise of Software Patents in the US

    Instability in the EPO seemingly prevents further expansion of patent scope, which is the subject of scrutiny of EPO staff



  16. Links 15/12/2014: OSI 2014 Annual Report, GPLv2 Court Test

    Links for the day



  17. Links 14/12/2014: Calligra 2.9 Beta, Krita 2.9 Beta

    Links for the day



  18. Software Patents Are Dying in the US, But Patent Lawyers Refuse to Admit It

    Patent lawyers continue to distort the reality of software patents' demise in the United States



  19. Links 13/12/2014: Android Wear “Lollipop”, European Commission and FOSS

    Links for the day



  20. Time to Take Microsoft Out of British Aviation Before Planes Crash Into Buildings

    London's mighty Heathrow Airport among those affected by a Microsoft-reliant air traffic control system which is not being able to properly recover from an outage, and not for the first time either



  21. News From France and Germany: Battistelli Under Fire, But Not Fired Yet, Just Firing His Opposition

    The régime headed by Benoît Battistelli and his criminal deputy continues to overthrow or pressure out everyone who is not 'loyal' to the régime



  22. Links 12/12/2014: Linux++, KDE Frameworks 5.5.0, Calligra 2.8.7

    Links for the day



  23. The USPTO is Broken: New Evidence Presented

    The scope of patents, as evidenced by some statistical figures and individual patents, shows that the USPTO is broken and must be reformed or dismantled



  24. US Patent Reform (on Trolls Only) More or Less Buried or Ineffective

    An update on efforts to reform the patent system in the United States, including the possibly imminent appointment of Michelle Lee to USPTO leadership role



  25. Software Patents in Canada Not Dead Yet

    Canada's patent status quo increasingly like that of the United States and Canadian giants like BlackBerry now pose a threat to software developers



  26. Dreaming of a Just Christmas: When a Third of EPO Walks Out to Revolt and European Judges Attack the EPO Over Abuses

    Information about the abuses of Battistelli et al. at the EPO are finally receiving wider coverage and increasing the strain on Battistelli's authoritarian reign



  27. Links 11/12/2014: Red Hat Enterprise Linux 7.1 Beta, Firefox 35 Plans

    Links for the day



  28. Ubuntu Core Announcement is Not About Microsoft and Hosting Ubuntu on Azure is Worse Than Stupid

    The power of media spin makes the idea of hosting Free software under the control of an NSA PRISM and back doors partner seem alluring



  29. France Gets Involved in Battistelli's Abuses in the EPO - Part XII (Updated)

    The EPO scandal has officially spilled over to France, where a French Senator got involved and starts asking serious questions



  30. Rolling of Heads Likely Imminent at EPO

    The European patent system is shaking as management breaks the rules, staff is protesting against the management every week, and charges of corruption resurface


CoPilotCo

RSS 64x64RSS Feed: subscribe to the RSS feed for regular updates

Home iconSite Wiki: You can improve this site by helping the extension of the site's content

Home iconSite Home: Background about the site and some key features in the front page

Chat iconIRC Channel: Come and chat with us in real time

CoPilotCo

Recent Posts