EditorsAbout the SiteComes vs. MicrosoftUsing This Web SiteSite ArchivesCredibility IndexOOXMLOpenDocumentPatentsNovellNews DigestSite NewsRSS

03.20.08

Might There Be Staffing/Skill Shortages at Novell, Despite Looming Layoffs?

Posted in GNU/Linux, Novell, Red Hat, Servers, SLES/SLED at 9:44 am by Dr. Roy Schestowitz

Don’t support Novell until support is repaired

YaST bootIt would be somewhat impolite to slam Novell amidst their little bash (BrainShare), but the following could hardly escape without comment before the weekend. We already know about workforce reductions at Novell, as well as a staff exodus. So what can one conclude when gaps in Novell’s support services are reported?

Novell customers have hard time finding training

[...]

Johnson, a Novell user since 1989, said the migration fit well with his company, which had already started using open source software about a year before Novell’s 2003 decision to move to Linux.

That success, however, has created new problems. Metropolitan Bank Group has trouble finding adequate training for its IT workers in Novell and open source applications. The bank is also often hard-pressed to find qualified workers with adequate technical knowledge of the products.

It was a problem that had many attendees nodding in agreement at the annual Novell Brainshare 2008 conference, which is being held in the US.

Remember that Novell increasingly strives to enter a space where support is king and cash comes from maintenance services. Is SUSE the way to go then? Or might Oracle and Red Hat be better options?

Share this post: These icons link to social bookmarking sites where readers can share and discover new web pages.
  • Digg
  • del.icio.us
  • Reddit
  • co.mments
  • DZone
  • email
  • Google Bookmarks
  • LinkedIn
  • NewsVine
  • Print
  • Technorati
  • TwitThis
  • Facebook

If you liked this post, consider subscribing to the RSS feed or join us now at the IRC channels.

Pages that cross-reference this one

2 Comments

  1. Ian said,

    March 20, 2008 at 4:30 pm

    Gravatar

    I think you’re missing the point of that excerpt. It’s not about internal support at Novell or its employees. What it’s really hitting on is finding qualified external support for Novell’s products. Novell’s in a spot where just like the migration path away from NetWare, they need a migration path away from the CNA/CNE course track to something which fits their current offerings. Moreover, they need to make it worthwhile for people to follow a new track. There aren’t many people going for their CNE anymore. There are probably a nice size of people who are waiting to see what Novell does with their Linux based offerings before investing the time and money in a new track(which there is none released publically that I know of which matches the scope of the CNA/CNE). It’s a chicken and egg scenario.

  2. Sebastiaan Veld said,

    March 22, 2008 at 9:54 am

    Gravatar

    Sorry, Novell is clear about training and there are plenty of training and certification tracks moving from Netware to Linux.

    CLA- Certified Linux Administrator
    NCA- Novell Certified Administrator
    NCE- Novell Certified Engineer

    and others; take a look at http://www.novell.com/training/certinfo/ some just new and other are around for some time now.

What Else is New


  1. European Patents Losing Their Appeal, Lustre and Glamour

    Years of assaults on EPO staff — including EPO judges — have taken their toll and the quality of patents is nothing like it used to be



  2. Software Freedom and The U.S. Constitution

    “We need to stand for the freedom to not use the software — we need to enjoy that freedom without giving up the rest of the existing Free software ecosystem.”



  3. IRC Proceedings: Saturday, December 14, 2019

    IRC logs for Saturday, December 14, 2019



  4. Links 15/12/2019: Wine 5.0 RC1 Released, KDE Frameworks 5.65.0, Qubes OS 4.0.2 RC3

    Links for the day



  5. It Matters a Lot What You Call the System

    Why the best name for the best operating system would be "GNU", not "Linux" (media has twisted the words so as to marginalise GNU and its politics/philosophy)



  6. Only the EPO Goes as Far as Bribing Publishers (the Media) to Promote Software Patents and Publish Fictional Stories

    The world’s patent offices are growing tired of granting software patents which courts later toss out (because these patents are not valid); not only does the EPO advocate such patents — typically using a bundle of buzzwords — it’s also bribing the media to help



  7. EU Needs to Show That It Cares About SMEs and Not 'European Champions' That Are Actually Foreign Monopolies

    Judging by the EU’s nearly blind and unconditional support for the management of the EPO — no matter how abusive and corrupt it has gotten — one has to wonder if the ex-EU official in charge of the EPO reveals a profound democracy deficit as well as growing dangers to Europe’s businesses — the productive firms to which patent maximalism often represents far more risk than opportunity



  8. Guest Article: The Free Software Movement Should Come Out From the Box

    "From now onwards we have to think from a user’s rights perspective and mobilise users of Free software. They should know what rights they ought to get."



  9. IRC Proceedings: Friday, December 13, 2019

    IRC logs for Friday, December 13, 2019



  10. Links 13/12/2019: QEMU 4.2.0, GNU Guile 2.9.7

    Links for the day



  11. Links 13/12/2019: Zorin OS 15.1, Vim 8.2

    Links for the day



  12. Linux Foundation Has Outsourced All the Licence Compliance Stuff to Microsoft, a Serial GPL Violator

    OpenChain Specification/OpenChain Project and Automated Compliance Tooling (ACT) are yet more examples -- the latest of many -- of the Linux Foundation being outsourced to Microsoft, not only for code but also documentation and hosting



  13. IRC Proceedings: Thursday, December 12, 2019

    IRC logs for Thursday, December 12, 2019



  14. Copyleft: Keeping Code Free

    Now that news about "Linux" is dominated by promotion of proprietary software we ought to remember what perpetrators of such a strategy seek to eliminate



  15. Plans That Worked, Plans That Failed

    "I am still looking for good news, but the more good I try to find, the more nastiness I uncover. This is by far, Free software's worst year ever. 2019 Sucks!"



  16. Links 12/12/2019: KDE Applications 19.12, Qt Creator 4.11, New VirtualBox

    Links for the day



  17. Brand Dilution in Action

    Microsoft's proprietary software which spies on people and businesses is getting a "free ride" on the "Linux" brand; and nobody seems to care, nobody seems to notice how perverse that it



  18. At the EPO Money -- Not Quality -- is King

    Financiers are ruining quality



  19. The EPO's Strategic Failure 2023

    Potemkin social dialogue



  20. IRC Proceedings: Wednesday, December 11, 2019

    IRC logs for Wednesday, December 11, 2019



  21. EPO Promoting Software Patents in Countries Where These Are Illegal

    The EPO's vision of 'unitary' software patents (patents on algorithms in countries that disallow such patents, as per their national laws) won't materialise, but in the meantime a lot of Invalid Patents (IPs) are granted in the form of European Patents (EPs) and this is wrong



  22. We Support GNU and the FSF But Remain Sceptical and Occasionally Worry About an RMS-less FSF

    Richard Stallman (RMS) is not in charge of the FSF anymore (it's Stallman who created the FSF) and there's risk the decisions will be made by people who don't share Stallman's ethics or the FSF's spirit



  23. Links 11/12/2019: Huawei Lobbied by Microsoft (Because of GNU/Linux) and Microsoft Still Googlebombs Linux to Promote 'Teams'

    Links for the day



  24. Links 11/12/2019: Edge Native Working Group, CrossOver 19.0 Released

    Links for the day



  25. Instead of Fixing Bug #1 Canonical/Ubuntu Contributes to Making the Bug Even More Severe (WSL/EEE)

    Following one seminal report about Canonical financially contributing to Microsoft's EEE efforts — celebrated openly by GNU/Linux opponentsclosing bug #1 Ubuntu basically decided not that it was fixed but that it would no longer attempt to fix it (“wontfix”)



  26. IRC Proceedings: Tuesday, December 10, 2019

    IRC logs for Tuesday, December 10, 2019



  27. Today's Example of Microsoft's Faked 'Love'

    “On 7 September 2017, users began noticing a message that stated “Skype for Business is now Microsoft Teams”. This was confirmed on 25 September 2017, at Microsoft’s annual Ignite conference,” according to Wikipedia



  28. Links 10/12/2019: Kubernetes 1.17, Debian Init Systems GR

    Links for the day



  29. 'Cancel Culture' as 'Thoughtpolice' Creep

    Richard Stallman spoke about an important aspect of censorship more than 2 decades ago (before “Open Source” even existed); it was published in Datamation (“Censoring My Software”) 23 years before a campaign of defamation on the Internet was used to remove him from MIT and FSF (censoring or ‘canceling’ Stallman himself)



  30. Microsoft Still Hates GNU/Linux and Mark Shuttleworth Knows It (But He is Desperate for Money)

    We're supposed to believe that a PR or image management (reputation laundering) campaign alone can turn Microsoft from GNU/Linux foe into friend/ally


RSS 64x64RSS Feed: subscribe to the RSS feed for regular updates

Home iconSite Wiki: You can improve this site by helping the extension of the site's content

Home iconSite Home: Background about the site and some key features in the front page

Chat iconIRC Channel: Come and chat with us in real time

Recent Posts