Bonum Certa Men Certa

Who does that server really serve? (by Richard Stallman)

Octopus



On the Internet, proprietary software isn't the only way to lose your freedom. Software as a Service is another way to let someone else have power over your computing.



Background: How Proprietary Software Takes Away Your Freedom



Digital technology can give you freedom; it can also take your freedom away. The first threat to our control over our computing came from proprietary software: software that the users cannot control because the owner (a company such as Apple or Microsoft) controls it. The owner often takes advantage of this unjust power by inserting malicious features such as spyware, back doors, and Digital Restrictions Management (DRM) (referred to as “Digital Rights Management” in their propaganda).



Our solution to this problem is developing free software and rejecting proprietary software. Free software means that you, as a user, have four essential freedoms: (0) to run the program as you wish, (1) to study and change the source code so it does what you wish, (2) to redistribute exact copies, and (3) to redistribute copies of your modified versions. (See the free software definition.)



With free software, we, the users, take back control of our computing. Proprietary software still exists, but we can exclude it from our lives and many of us have done so. However, we now face a new threat to our control over our computing: Software as a Service. For our freedom's sake, we have to reject that too.



How Software as a Service Takes Away Your Freedom



Software as a Service (SaaS) means that someone sets up a network server that does certain computing tasks—running spreadsheets, word processing, translating text into another language, etc.—then invites users to do their computing on that server. Users must send their data to the server, which returns the results.



“With SaaS, the users do not have even the executable file: it is on the server, where the users can't see or touch it.”These servers wrest control from the users even more inexorably than proprietary software. With proprietary software, users typically get an executable file but not the source code. That makes it hard for programmers to study the code that is running, so it's hard to determine what the program really does, and hard to change it.



With SaaS, the users do not have even the executable file: it is on the server, where the users can't see or touch it. Thus it is impossible for them to ascertain what it really does, and impossible to change it.



Furthermore, SaaS automatically leads to harmful consequences equivalent to the malicious features of certain proprietary software. For instance, some proprietary programs are “spyware”: the program sends data about users' computing activities to the program's owner. Microsoft Windows sends information about users' activities to Microsoft. Windows Media Player and RealPlayer report what user watches or listens to.



“Microsoft Windows sends information about users' activities to Microsoft.”Unlike proprietary software, SaaS does not require covert code to obtain the user's data. By the very nature of SaaS, users must send their data to the server.



SaaS gives the same results as spyware because it requires users to send their data to the server. The server operator gets all the data with no special effort, by the nature of SaaS.



Some proprietary programs can mistreat users under remote command. For instance, Windows has a back door with which Microsoft can forcibly change any software on the machine. The Amazon Kindle e-book reader (whose name suggests it's intended to burn people's books) has an Orwellian back door that Amazon used in 2009 to remotely delete many Kindle copies of Orwell's books 1984 and Animal Farm which people had purchased from Amazon.



SaaS inherently gives the server operator the power to change the software in use, or the users' data being operated on. Once again, no special code is needed to do this.



Thus, SaaS is equivalent to total spyware and a gaping wide back door, and gives the server operator unjust power over the user. We can't accept that.



Untangling the SaaS Issue from the Proprietary Software Issue



SaaS and proprietary software lead to similar harmful results, but the causal mechanisms are different. With proprietary software, the cause is that you have and use a copy which is difficult or illegal to change. With SaaS, the cause is that you use a copy you don't have.



“SaaS is equivalent to total spyware and a gaping wide back door, and gives the server operator unjust power over the user.”These two issues are often confused, and not only by accident. Web developers use the vague term “web application” to lump the server software together with programs run on your machine in your browser. Some web pages install nontrivial or even large JavaScript programs temporarily into your browser without informing you. When these JavaScript programs are nonfree, they are as bad as any other nonfree software. Here, however, we are concerned with the problem of the server software itself.



Many free software supporters assume that the problem of SaaS will be solved by developing free software for servers. For the server operator's sake, the programs on the server had better be free; if they are proprietary, their owners have power over the server. That's unfair to the operator, and doesn't help you at all. But if the programs on the server are free, that doesn't protect you as the server's user from the effects of SaaS. They give freedom to the operator, but not to you.



Releasing the server software source code does benefit the community: suitably skilled users can set up similar servers, perhaps changing the software. But none of these servers would give you control over computing you do on it, unless it's your server. The rest would all be SaaS. SaaS always subjects you to the power of the server operator, and the only remedy is, don't use SaaS! Don't use someone else's server to do your own computing on data provided by you.



Distinguishing SaaS from Other Network Services



Does condemning SaaS mean rejecting all network server? Not at all. Most servers do not raise this issue, because the job you do with them isn't your own computing except in a trivial sense.



The original purpose of web servers wasn't to do computing for you, it was to publish information for you to access. Even today this is what most web sites do, and it doesn't pose the SaaS problem, because accessing someone's published information isn't a matter of doing your own computing. Neither is publishing your own materials via a blog site or a micro-blogging service such as Twitter. The same goes for communication not meant to be private, such as chat groups. Social networking can extend into SaaS; however, at root it is just a method of communication and publication, not SaaS. If you use the service for minor editing of what you're going to communicate, that is not a significant issue.



“Fortunately, development hosting sites such as Savannah and Sourceforge don't pose the SaaS problem, because what groups do there is mainly publication and public communication, rather than their own private computing.”Services such as search engines collect data from around the web and let you examine it. Looking through their collection of data isn't your own computing in the usual sense, so these services are not SaaS.



E-commerce is not SaaS, because the computing isn't solely yours; rather, it is done jointly for you and another party. So there's no particular reason why you alone should expect to control that computing. The real issue in E-commerce is whether you trust the other party with your money and personal information.



Using a joint project's servers isn't SaaS because the computing you do in this way isn't yours personally. For instance, if you edit pages on Wikipedia, you are not doing your own computing; rather, you are collaborating in Wikipedia's computing.



Wikipedia controls its own servers, but groups can face the problem of SaaS if they do their group activities on someone else's server. Fortunately, development hosting sites such as Savannah and Sourceforge don't pose the SaaS problem, because what groups do there is mainly publication and public communication, rather than their own private computing.



Multiplayer games are a group activity carried out on someone else's server, which makes them SaaS. But where the data involved is just the state of play and the score, the worst wrong the operator might commit is favoritism. You might well ignore that risk, since it seems unlikely and very little is at stake. On the other hand, when the game becomes more than just a game, the issue changes.



Which online services are SaaS? Google Docs is a clear example. Its basic activity is editing, and Google encourages people to use it for their own editing; this is SaaS. It offers the added feature of collaborative editing. but adding participants doesn't alter the fact that editing on the server is SaaS. (In addition, Google Docs is unacceptable because it installs a large nonfree JavaScript program into the users' browsers.) If using a service for communication or collaboration requires doing substantial parts of your own computing with it too, that computing is SaaS even if the communication is not.



Some sites offer multiple services, and if one is not SaaS, another may be SaaS. For instance, the main service of Facebook is social networking, and that is not SaaS; however, it supports third-party applications, some of which may be SaaS. Flickr's main service is distributing photos, which is not SaaS, but it also has features for editing photos, which is SaaS.



Some sites whose main service is publication and communication extend it with “contact management”: keeping track of people you have relationships with. Sending mail to those people for you is not SaaS, but keeping track of your dealings with them, if substantial, is SaaS.



If a service is not SaaS, that does not mean it is ok. There are other bad things a service can do. For instance, Facebook distributes video in Flash, which pressures users to run nonfree software, and it gives users a misleading impression of privacy. Those are important issues too, but this article's concern is the issue of SaaS.



“That's what the buzzword “cloud computing” is for. This term is so nebulous that it could refer to almost any use of the Internet.”The IT industry discourages users from considering these distinctions. That's what the buzzword “cloud computing” is for. This term is so nebulous that it could refer to almost any use of the Internet. It includes SaaS and it includes nearly everything else. The term only lends itself to uselessly broad statements.



The real meaning of “cloud computing” is to suggest a devil-may-care approach towards your computing. It says, “Don't ask questions, just trust every business without hesitation. Don't worry about who controls your computing or who holds your data. Don't check for a hook hidden inside our service before you swallow it.” In other words, “Think like a sucker.” I prefer to avoid the term.



Dealing with the SaaS Problem



Only a small fraction of all web sites do SaaS; most don't raise the issue. But what should we do about the ones that raise it?



For the simple case, where you are doing your own computing on data in your own hands, the solution is simple: use your own copy of a free software application. Do your text editing with your copy of a free text editor such as GNU Emacs or a free word processor. Do your photo editing with your copy of free software such as GIMP.



But what about collaborating with other individuals? It may be hard to do this at present without using a server. If you use one, don't trust a server run by a company. A mere contract as a customer is no protection unless you could detect a breach and could really sue, and the company probably writes its contracts to permit a broad range of abuses. Police can subpoena your data from the company with less basis than required to subpoena them from you, supposing the company doesn't volunteer them like the US phone companies that illegally wiretapped their customers for Bush. If you must use a server, use a server whose operators give you a basis for trust beyond a mere commercial relationship.



However, on a longer time scale, we can create alternatives to using servers. For instance, we can create a distributed program through which collaborators can share data encrypted. The free software community should develop distributed peer-to-peer replacements for important “web applications”. It may be wise to release them under the GNU Affero GPL, since they are likely candidates for being converted into server-based programs by someone else. The GNU project is looking for volunteers to work on such replacements. We also invite other free software projects to consider this issue in their design.



In the meantime, if a company invites you to use its server to do your own computing tasks, don't yield; don't use SaaS. Don't buy or install “thin clients”, which are simply computers so weak they make you do the real work on someone else's server. Use a real computer and keep your data there. Do your work with your own copy of a free program, for your freedom's sake.






Copyright ۩ 2010 Richard Stallman Verbatim copying and distribution of this entire article is permitted in any medium, provided this notice is preserved.

Comments

Recent Techrights' Posts

When People Call a Best/Close Friend of Bill Gates a "Serial Rapist"
Good thing that the Linux Foundation keeps the "Linux" trademark ("Linux Mark") clean
Microsoft Bankruptcy in Russia, Shutdown in Pakistan, What Next?
It seems possible that in 2025 alone Microsoft will have laid off over 50,000 workers
What Matters More Than "Market Share"
The goal is freedom, not "market share"
Credit Suisse collapse obfuscated Parreaux, Thiébaud & Partners scandal
Reprinted with permission from Daniel Pocock
UK Media Under Threat: Cannot Report on Data Breach, Cannot Report on Microsoft Staff Strangling Women
The story of super injunction (in the British media this week, years late)
Under the Guise of "MIT Technology Review Insights" the Site MIT Technology Review Posts Corporate Spam as 'Articles'
Some of the articles aren't even articles but 'hit pieces' against Free software and some are paid advertisements
Brett Wilson LLP Has Track Record in Scam Coin Cases (e.g. Craig Wright and More), Now It Works for 'Crypto' Scam Purveyors
But wait, it gets worse
Will Brett Wilson LLP Handle Its Own Winding Up Petition or be Struck Off for Overt Abuse of Process?
Today we sue not only the first Microsofter
 
CALEA / CALEA2 is the Real Problem, Not Chinese Operatives Exploiting CALEA / CALEA2 (as Any Other Nation Can)
CALEA / CALEA2 is more of a front door than a back door
99.99% Uptime in First Half of 2025
Since January there was only one noticeable outage
Nils Torvalds and Anna "Mikke" Torvalds (née Törnqvis) Hopefully Use GNU/Linux by Now
"Torvalds Family Uses Windows, Not Linus’ Linux"
Attack of the Slopfarms
FUD-amplifying bots with slop images, slop text (LLM slop)
Not My Problem, I Don't Care
Context/inspiration: Martin Niemöller
Honest Journalism About the European Patent Office Ceased to Exist After SLAPPs and Bribes to the Media
The EPO is basically a Mafia
Life Became Simpler When I Stopped Driving and I Don't Miss Driving When I See "Modern" Cars
Gee, wonder why car sales have plummeted...
Why I Believe Brett Wilson LLP and Its Microsoft Clients Are All Toast
So far our legal strategy has worked perfectly
EPO Jobs Are Very Toxic and Bad for One's Health
Health first, not monopolies
Response to Ryo Suwito Regarding the Four Freedoms
the point of life isn't to make more money
Microsoft's Morale Circling Down the Drain
Or gutter, toilet etc.
Tech Used to be Fun. To Many of Us It's Still Fun.
You can just watch it from afar and make fun of it all
Links 17/07/2025: "Blog Identity Crisis" and Openwashing by Nvidia
Links for the day
Greffiers and the US Attorney of the Serial Strangler From Microsoft
The lawsuit can help expose extensive corruption in the American court system as well
The People Who Promoted systemd in Debian Also Promote Wayland
This is not politics
Victims of the Serial Strangler From Microsoft, Alex Balabhadra Graveley, Wanted to Sue Him But Lacked the Funds (He Attacked Their Finances)
Having spoken to victims of the Serial Strangler From Microsoft
Links 17/07/2025: Science, Hardware, and Censorship
Links for the day
Gemini Links 17/07/2025: Staying in the "Small Web" and Back on ICQ
Links for the day
Over at Tux Machines...
GNU/Linux news for the past day
IRC Proceedings: Wednesday, July 16, 2025
IRC logs for Wednesday, July 16, 2025
Exclusive: corruption in Tribunals, Greffiers, from protection rackets to cat whisperers
Reprinted with permission from Daniel Pocock
Links 16/07/2025: Chip Bans and Microsoft’s “Digital Escort” Program
Links for the day
Ubuntu Becomes Microsoft GitHub, Based on Decision Made by British Army Officer
You're hopeless, Canonical
Revolving Doors: One Day You're a Judge, the Next Day You're an Attorney Paying Public Officials and Working for Violent and Dangerous Microsoft Employees
how the US justice system works
Sharing Code and Recipes
It helps explain the triviality of software freedom
Slopwatch: Noise, Plagiarism and Even Fear, Uncertainty, Doubt/Fear-mongering/Dramatisation
What are we meant to do to prevent a false association or misleading connotations? Game the LLMs? No. Boycott slopfarms.
How Many Women Has Microsoft's Alex Balabhadra Graveley Already Strangled and Where Does That End?
If you too are a victim of this man and wish to share information, contact us
Gemini Links 16/07/2025: BaseLibre Numerical System and Simple Web Browsing with TLS
Links for the day
Links 16/07/2025: Fascist Slop Takes "Intelligence" Clothing, New Criminal Case Against MElon
Links for the day
"We Might Save Somebody's Life"
I follow the example of my father
Why I am Suing the Serial Strangler From Microsoft, Alex Balabhadra Graveley, in the UK High Court This Week
Out of respect to the process and to the Court, I shall not share any pertinent details about the case
Links 16/07/2025: China’s Economy Grows Steadily, France Takes Action Regarding Harm to Children by GAFAM and Fentanylware (TikTok)
Links for the day
It is Not About Politics
Beware the people who try to make this about politics
Good Journalism Saves Lives
a shocking number of women die or get seriously hurt every day due to violence from a partner
Recognition of Women's Contributions to Free Software
Being passive is not an option when bad things are happening
Slopfarms Are Going to Perish Because Public Opinion is Changing
Many slopfarms will simply go offline
19 Years of Standing Up for Justice, Equality, and Truth
This week we shall take it up a notch
Gemini Links 16/07/2025: Tmux and OCC25 Working TLS
Links for the day
Over at Tux Machines...
GNU/Linux news for the past day
IRC Proceedings: Tuesday, July 15, 2025
IRC logs for Tuesday, July 15, 2025
Links 15/07/2025: LLM Pollution and Pushback in Ukraine
Links for the day
Gemini Links 15/07/2025: xkcd, New Cert, and Alhena Gemlog
Links for the day
Links 15/07/2025: Press Freedom at Risk and New Facebook Blunders
Links for the day
Reboots Should Never be Necessary
"BUT WHAT ABOUT SECURITY!!"
There's Still Hope for the World Wide Web
Let's hope that the trajectory of the Web won't be leading us to over-reliance on Google, nor will it reward worthless slopfarms
Gemini Links 15/07/2025: Smolweb and Alhena 5.1.7
Links for the day
The Danes Want GNU/Linux
David Heinemeier Hansson recently moved to GNU/Linux
Cory Doctorow Explains Why Software Freedom Matters, Whereas "Open Source" Misses the Point and Helps Monopolies
It's a very long article
BillPR (EpsteinGate-Bribed NPR) is Turning Into a Partial Slopfarm that Promotes Slop
"I went on a date with a chatbot!"
Two Weeks Passed Since Latest Large Wave of Microsoft Layoffs, More Expected Next Month
Blaming the debt on "AI" is just self-serving storytelling
Over at Tux Machines...
GNU/Linux news for the past day
IRC Proceedings: Monday, July 14, 2025
IRC logs for Monday, July 14, 2025
Gemini Links 15/07/2025: Gemini "Style Sheets" and Switching From Microsoft GitHub to Codeberg
Links for the day