The video does not speak about software patents, but it contains little or no explanation to back the (probably false) assertion that investors cease to invent and people go poor without patents. What the video shows by all means is that patents have -- at least in some people's view -- become American's "intellectual monopolies" that people often refer to.
In addition to the USPTO there is also the EPO, which will hopefully remain more sane. Here is a video showing the EPO. ⬆
They don't care about the users and issuing a few bytes with random characters costs them next to nothing. It gives them control over billions of human beings.
If even one media outlet told you in 2010 that Microsoft would fall from 100% (of Web requests) to about 1 in 8 Web requests, you'd probably struggle to believe it