THIS series isn't quite over yet. It slowed down a bit because of ongoing inquires, which are slow to progress because of stonewalling and stalling tactics. To give a rough outline of what's to come, we're going to look into two British pension providers, which are mysteriously evasive (we've recorded calls too; we may need that to defend our allegations). We'll then go back to Sirius and discuss what happened. It seems like we're in a similar situation to that of many other British workers* and even of workers globally (the economy isn't in a good shape; hours ago Reuters said "U.S. household debt jumps to $16.90 trillion").
"Many aren't even aware that this is done until they approach pension age range."As of December, I'm no longer working in Sirius and neither does my wife (summary of the reasons here). We decided to quote/cite a final letter. But nothing was final. The company was trying to get out of a deep hole -- a gaping hole full of scandals. Sirius was hoping there would be no further digging, even when further investigations had already begun and were coordinated for better progress/effect.
Over in my personal blog I began -- back in December in fact! -- to look into the pension situation, only days after I had resigned [1, 2] and the following month it turned out that it was exceptionally difficult to track down the pensions. By January I had contacted 3 pension providers [1, 2, 3] and also tried the pension tracker, regulator etc. Totally useless. Earlier this month I wrote about the preliminary findings [1, 2, 3] and began making logs in text and audio (while informing upfront those whom I recorded over the telephone).
"Sirius was hoping there would be no further digging, even when further investigations had already begun and were coordinated for better progress/effect."Judging by publicly-accessible documents (downloadable from Companies House), the latest pension provider cites "COVID-19" and "war in Ukraine" as financial risks (we'll spare the screenshots/link as at this point we don't want to name or show the name of any pension provider). It is a company just about a decade old and that in itself is worrying; will it even be around at all decades from now?
As for Sirius, the company has in effect vanished. It went into hiding, the bosses don't respond to E-mails asking about the company's physical address (for legal papers regarding a potentially criminal matter). They know they could be forced to go to court or face a government investigation. Some clients of the company are fully aware of it, just like former and current staff. Many have been reading this series.
"As for Sirius, the company has in effect vanished."To one person I said: "I feel a strong moral obligation to bring to your attention new revelations about the company I left 2 months ago (I joined the company 12 years ago). Sirius is not what it seems to outsiders; the company is routinely breaking laws (even very basic and fundamental laws). It has apparently plundered the xxxxx pension of not only existing workers but past workers too (alumni from over a decade ago). It cannot be located. Several people contacted xxxxx and even management insists it cannot be spoken about. The company is effectively hiding and is refusing to provide the address to send legal papers to (the company charged its registered address 3 times last October... to the address of an accounting firm!). I'm not the only person who is concerned about this. Sirius uses false pretences and doesn't even meet SLAs; sometimes the CEO covers shifts while not equipped with tools, knowledge, user account, monitoring etc. You're paying for service 'in absentia'. The company is running not only out of money (debt) but also staff. It operates through several shells now. It tricked staff into participating in this shell game (as explained in here, dating back to 2019 when mysterious NDAs were signed and xxxxx moved to another country after his divorce)."
"Thanks very much Roy for the information," said the respondent. "We’ll investigate. I hope you’re well."
This seems like a common theme (see footnote below), so we shall look deeper and deeper into it. If the pension providers continue to stonewall (we gave a final deadline/ultimatum today), we'll resume the series as soon as this weekend. A lack of response is in itself rather revealing; repeated lies and false promises also speak volumes. ⬆
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* Days ago "Which?" picked up this topic, stating: "We investigate why so [many] people lose touch with their savings, and challenge volunteers to trace their pension pots" (they didn't stop there; in later days there was a podcast about it, saying: "We explain how you can go about rescuing those all-important savings" (notice the word, "rescuing").