Bonum Certa Men Certa

Standard Life Tacitly Admits Doing a Sham 'Investigation' Without Bothering to Contact Sirius, Customer Relations Confesses That Manager Lied About Key Dates (Years) Several Times

Video download link | md5sum e02b55eac9a1d3690b44015080f5f9c2 So-called Pension Investigation Creative Commons Attribution-No Derivative Works 4.0



Summary: The crimes of Sirius Corporation were discussed with Standard Life several times this week; Standard Life workers are evasive and they're belittling the matter as they try to wash their hands of us despite partial culpability (legitimising the fraud, not protecting their reputation)

THE VIDEO above is a tad long, so processing took a long time and since then we've found out that the "French court approves Macron’s unpopular plan to raise pension age"; the English-speaking media in France calls it a "deeply unpopular pensions overhaul," taking note of "three months of strikes and mass protests." Of course due to the publicity/media sophistry, Macron will be mentioned in relation to other things. A lot of the media will go on and on about Macron and Taiwan, not his ongoing attacks on millions of people in his own country.



"The short story is, they're protecting themselves and the perpetrators that paid them (to help scam a lot of technical people)."Regardless of what happened in France some hours ago, the video above explains our own ordeals at Sirius 'Open Source', a company which basically robbed its own staff under the guise of "pension" (which never existed). To make matters far worse, a very large pension provider (one of the largest in the UK) is trying to cover things up. I confronted them about contradictory messages, including some from managers. Well, they see something that says "2016" and now they are denying it. Surely they see something there, but they don't wish to talk about it. If one is patient enough to watch the entire video, one can see them trying to manufacture pretexts to avoid talking about it (stuff about politeness or manners).

The short story is, they're protecting themselves and the perpetrators that paid them (to help scam a lot of technical people). In the process they're trying to shield colleagues from hard and perfectly suitable questions -- queries that come from the victims. They assume they can write some words on "digital" "papers" and then pretend that everything will be OK. If 'interrogated' a bit in real time (no chance to run away), they're unprepared and that helps reveal the gory details. They belittle the severity of the matter and pretend it is the fault of the victims (falling prey, even if many technical and well-educated people were preyed upon). Victim-blaming is tasteless and cruel. Sometimes they even pretend to be the victim (yes, Standard Life!) because poor wee them need to hear from people who were defrauded.

"They belittle the severity of the matter and pretend it is the fault of the victims (falling prey, even if many technical and well-educated people were preyed upon). Victim-blaming is tasteless and cruel."As before, or as usual, workers there are casually making excuses about the person not being at "the desk" (until suddenly the person is) or "in a meeting" (but actually, not really.... they still speak in the background). They use Microsoft Teams and they make some contradictory statements about availability of colleagues.

In the middle of the video notice how he admits that I was repeatedly given false information by a Standard Life manager called Leah Brown. She kept saying "my hands are tied" when asked about a scheme that she said ended in 2016 (now we're being told 2012, so that's a contradiction). If for 4 years the company had not even a single scheme with any pension provider, how come it kept taking money for "pension" for 4 years without getting caught?

Upon further questioning, Standard Life basically admitted that the level of "investigation" (another manager, Laura, had promised us this) was super-shallow. They were just running some names through a database and then claimed "name not found" (does that take almost 40 days to do?) and it was likely done by only one person at Standard Life. So their allocation of resources for fraud investigation are rather revealing; they barely mind.

"If this took almost 40 days, what does that say about productivity levels or the level of service at Standard Life?"If in almost 40 days all that Standard Life can do is run some names or National Insurance numbers through a simple database and then check a range of dates for some company, then Standard Life is making itself look silly, to put it politely.

If this took almost 40 days, what does that say about productivity levels or the level of service at Standard Life?

"As it turned out (during the call), they're reading Techrights closely."Towards the end I asked the guy to speak to another person. I asked to escalate this to his boss (he is not a manager), but he declined and impolitely hung up the phone. Just minutes before that I scrutinised him for having not even contacted the company, Sirius. Well, any proper investigation speaks to the accused/defendant in order to gather facts, but Standard Life wanted to just issue a digital letter with almost no new information. Standard Life just showed portions of its database, namely dates. Standard Life never asked any of us for actual evidence such as letters or payslips. They had almost no material to actually work with. They let time pass... and pass... and pass. In the meantime, about one month ago, the company's CEO ran away from the scene of the crime and tampered with evidence by deleting his whole past with this company. This way it's a lot harder to prosecute the company or its leadership. The other manager is already a fugitive hiding in another country.

To be clear, this whole thing isn't about my gullibility; many got scammed for over 10 years and those are technical people. In fact it took 3 months to finally get answers because of the stonewalling and stalling by Standard Life. Even today it was very difficult to actually progress the call; the guy probably pretended to be busy because he didn't want to speak to me (but could not properly walk away or hope I'd simply go away).

"In summary, this is more like an embarrassing hand-washing exercise by Standard Life, going up to a very high level at the firm."I asked him politely, how are you going to prevent this from happening again? Their protocols are clearly ripe for this kind of abuse, so they're facilitating this scam by "lending" the brand.

In summary, this is more like an embarrassing hand-washing exercise by Standard Life, going up to a very high level at the firm. I spoke to several managers there. As it turned out (during the call), they're reading Techrights closely.

Recent Techrights' Posts

Twitter as X-Rated Hatred: Criticising Microsoft is Not OK, Calling for Beheadings (With Bounties on People's Heads) is OK
Twitter automation missed 'hit job' advertising
 
[Meme] A Question of Interests
'The Internet? We are not interested in it.' -Bill Gates, 1993
In the Romanian Browser Market, Microsoft is the 2% (Edge Down to 2.3%)
the Wintel era has ended
Microsoft Windows Falls to 19% in Congo, Only About 1 in 8 Windows Users (or 2-3% of Web Users) Are on Vista 11
The estimated share of Vista 11 fell sharply this past month
Gemini Links 17/08/2024: Selfishness and Offline BBSing
Links for the day
Frans Pop & Debian Day 2024: 31 years of deception and modern slavery
Reprinted with permission from Daniel Pocock
Over at Tux Machines...
GNU/Linux news for the past day
IRC Proceedings: Friday, August 16, 2024
IRC logs for Friday, August 16, 2024
Links 16/08/2024: YouTube Bans and Surveillance Expanded
Links for the day
We Were Right All Along and the Collaborators of Microsoft Helped Competition Crimes of Microsoft
Once again vindicated regarding UEFI "secure boot"
[Meme] The New Windows Slogan
stat me up
Addendum: Associate's Notes on Free Software as a Labour Issue and the Connectivity Swindles
these are related issues/causes
Microsofters Infiltrating Roles of Authority and Government Positions to Protect Microsoft and to FUD Microsoft's Competition
friends of Microsofters who bully me and my wife
Links 16/08/2024: UK Skills Deficit and Kim Dotcom to be Extradited to the US (for Doing the Same Stuff GAFAM Does)
Links for the day
Gemini Links 16/08/2024: Overgeneralisation and Games
Links for the day
Russia's Yandex 5 Times Bigger Than Microsoft... in Ukraine
They'd rather rely on the Kremlin than on Microsoft
[Meme] Gemini is Different, So What?
different, not worse
Now It's "Official": Over 4,000 Known Gemini Capsules in Lupa
For the first time ever
Clown Computing
Reprinted with permission from Dr. Andy Farnell
[Meme] What Freedom Means to IBM
Free labou
Balancing Activism Against (or With) Basic Necessities and Daniel Cantarín on Our Collective Battle for Software Freedom Around the World
"I'm VERY angry about lots of stuff happening here in Argentina, all of it shielded behind the word "freedom"."
Over at Tux Machines...
GNU/Linux news for the past day
IRC Proceedings: Thursday, August 15, 2024
IRC logs for Thursday, August 15, 2024
From 99% in 2012 to 27% in 2024: How Microsoft Lost Georgia
What we're seeing is a migration from Windows to other platforms, notably GNU/Linux
To Understand Cisco's Mass Layoffs Look at the Company's Soaring Debt (Same at Microsoft)
Look what's happening to Intel - down almost 60% since the start of the year, 57% to be precise
Windows Flying Low at 25%
It's another all-time low
[Meme] Long Texts You Never Bother Reading (Because Life is Too Short, Unlike Those Texts)
The devil is in the terms of service
Links 15/08/2024: Monkeypox Hysteria and Modern Homesteaders Living Off the Grid
Links for the day
Gemini Links 15/08/2024: Confession of a Convention Game Master and Some Release nostalgia
Links for the day
Congratulations to Romania, Where Windows is Now "Minority Market Share" Platform
Time will tell if GNU/Linux can pass 5% on the desktop/laptop "form factor" there
Why It Matters That 4,000 Gemini Capsules Are Known to Lupa and Why Gemini Protocol Matters to Us
I have no doubt Gemini Protocol will continue to expand because it solves a real problem
Links 15/08/2024: Avast Surveillance Scandal Unsolved and Facebook Still Censors Terror Sympathisers
Links for the day
Daniel Cantarín's Response to Alexandre Oliva's Talk on Achieving Software Freedom in the Age of Platform Decay
Soylent News caught up with the series
4,000 Gemini Capsules
it's basically one capsule short of 4,000
"Microsoft is a Sponsor of The New Stack."
Many articles turn out to be just ads
New Highs for Android in Russia, But It's Reportedly Working on Its Own Linux-Based Operating Systems (GAFAM-Free)
statCounter isn't equipped to properly parse user agents or to keep up
Upcoming Series: Terms of Service (TOS) Under the Microscope, FSF Party, GitHub Scandals, Clowns, and More
Right now we have way more material than we have time to cover. But that's a good thing.
Gemini Links 15/08/2024: Lies of Therapy and Web Applications
Links for the day
Software Freedom in Perspective - Part 5 - When Richard Stallman Came to Argentina
It might seem a bit harsh, but a discussion at the end of this series will tie things together and explain why those things were said
Over at Tux Machines...
GNU/Linux news for the past day
IRC Proceedings: Wednesday, August 14, 2024
IRC logs for Wednesday, August 14, 2024