Bonum Certa Men Certa

Microsoft Sued Again for XBox 360 Failures, Slammed for Deception and FUD

"There are people who don't like capitalism, and people who don't like PCs. But there's no-one who likes the PC who doesn't like Microsoft."

--Bill Gates



ANOTHER WEEK, another Microsoft lawsuit.

Microsoft could find themselves in some hot water if a Madison County, Illinois resident has his way. Jason Johnson is suing Microsoft for what he claims is defective hardware in relation to his Xbox 360. Johnson claims that his console has ruined his favorite games and made them 'unplayable' due to optical disc scratching. He claims that his copies of Rock Band, Grand Theft Auto IV, and Rock Band 2 all began displaying the "Disc Read Error" after extensive use.


This begs the question:

Having your games destroyed by your console certainly isn't fun, but is it worth $50,000?


There is more information about it here and this is not the first time that such a thing is happening [2]. The allegation is based on fact [1] and there's much more to the problems [3-6], as we showed a few months ago.

Amid tough times and billions in aggregated losses, Microsoft chooses not to mention its main competitor, which is putting it to shame.

In fact, Nintendo's red-hot Wii system outsold the Xbox by almost 3-to-1 in November.


 

Some wondered why Microsoft left out a comparison to the Nintendo Wii and had doubts about Microsoft’s thoughts that the Wii isn’t really a competitor for the Xbox 360.


Selective statistics. Classic!

Microsoft does what it does best by throwing some FUD at its easier-to-compete-with and easy-to-ridicule rival. It's doing it again. Sony has already responded to Microsoft's latest FUD.

Sony Shoots Back at Microsoft on Home



[...]

Now this may not come as too much of a surprise but Sony doesn't entirely agree with this proposition, in fact it believes that Home is so advanced that, "PlayStation Home just couldn't be done on any other game platform". This, at least it according to Director of PlayStation Home, Jack Buser.


Microsoft unethically crashed launch parties of the Sony PlayStation 3 (among others) and it publicly mocked Nintendo's Wii [7, labeling (libeling) it "a kids toy." If the best revenge is being successful, then Nintendo got its revenge for these distasteful tactics from Microsoft.

____ [1] Microsoft admits scratch problem with Xbox 360

There hasn't been much discussion on the fact that the problem exists by consumers, but untill now Microsoft has always somewhat denied the problem and never proposed a solution.

The Dutch television show Kassa, which deals with customer complaints, has been nagging Microsoft about this problem for several weeks, they did tests with Xbox360 setups and filmed (and proofed) that the Xbox360 is indeed responsible for scratching game discs, when not moved, placed on a stable table and under the best possible conditions.

[...]

The television show also reported that while this issue is now an issue in the Netherlands (it is also widely covered in regular news), it could become a global problem for Microsoft in the future. Therefore I would recommend anyone who is facing the same problem to contact their local Microsoft office and point them to this article.


[2] Gears of War disc errors - why the hell is no one covering this?

So, we're all just 'unlucky' Mark? Thanks for that. I'm happy for you and your console, but what about us? Where are we supposed to turn to for help and support? Microsoft wasn't very helpful (ref #102-379-2964) any of the times I've called them (I think it's up to three now for the same issue - perhaps I'll call again today and check on an update).

All I know is that if I see that dreaded error message again on my new 360 I am going to go absolutely ballistic!!!


[3] Class Action Lawsuit Filed Against MS For Bricked 360s

According to Gamespot, the suit seeks a minimum of $10 million in damages, depending on how MS decides to defend itself.


[4] Numerous Reports, November 30 Xbox 360 Update Is Bricking Consoles

Some consoles are being bricked by Thursday's dashboard update. Issues range from freezing, red ring of death and VGA adapterm alfunction. Microsoft isn't acknowledging the issue and billing $140 for repairs.


[5] Update brick your 360? Speak up

Since yesterday's update, there are numerous reports about 360s being bricked. Some people suspect that this is being done by Microsoft intentionally to stop modders and hackers. Xbox Scene thinks it has more to do with certain combinations of hardware and firmware.


[6] Autoupdate killed my 360!

I was fine yesterday gaming with the VGA cable but after getting the autoupdate today, I get a black screen. Does Microsoft test these things? My connection to the TV didn't change yet its screwed. Thanks for nothing Microsoft.


[7] Microsoft Taking Wii Lightly in Europe?

"...People will make a clear decision as to whether they want that sort of product -- a kids toy -- or they want high-definition gaming and entertainment and all that it brings." [--Microsoft]


Comments

Recent Techrights' Posts

Parties and Milestones Again
we've begun putting up about 40 balloons
Microsoft is Disloyal Towards Its Most Loyal Employees
Against its most faithful enablers
Following the Line of Cocaine All the Way to the Top
Even a million denials and spin-doctoring won't distract from the core issue
Thankfully We've Made Copies of More Interesting Data From statCounter
If statCounter (the Web site or the 'webapp') vanished overnight, we'd still have something left of it
More Silent Layoffs at IBM/Red Hat
when the media counts such layoffs or presents tallies the numbers are very incomplete
 
PETA and Activism
Being staff or volunteer in PETA isn't easy
Big Blue, Huge Debt
debt will soar again
Links 27/10/2025: Mass Surveillance Sold as "AI", People Reluctant to Lose Physical Media
Links for the day
Techrights' 19th Anniversary: Bronze
Time to go back to preparing for this anniversary
Our Latest European Patent Office (EPO) Series Will Last Several Weeks, Will Ask the EPO Management and the European Union (EU) Very Difficult Questions
If nobody loses a job (or jobs) over this, then the EU basically became no better than Colombia or Nicaragua
Slopwatch: LinuxSecurity, UbuntuPIT, Brian Fagioli, and Google News
We focus on stories that are fake or LLM slop that disguises itself as "news" about Linux
Links 27/10/2025: Wikipedia Vandalism, Bruce Perens Opens up on Childhood
Links for the day
This Site Could Not be Done by LLMs Even If It Wanted to (Because It's Not a Parrot of What Other Sites Say)
LLMs have no knowledge or deep understanding
19 Years, No Censorship
No factual information is ever going to be removed, more so if it is in the public interest
We Are Not a Conventional Site, That's Why They Hate (or Love) Us
Throughout the week this week we'll be focusing on the EPO
The Cocaine Patent Office - Part I: António Campinos Brought Corruption and Nepotism to the EPO, Then Came the Cocaine
High-level manager at the European Patent Office (EPO) caught in public with cocaine, the Office has some answering to do
Purchasing/Possessing Computers Isn't the Same as Controlling Computers
Let's strive to put computers back under the control of their users, no matter who purchased these (usually the users)
Gemini Links 27/10/2025: Alhena 5.4.3 and Fixing Bash
Links for the day
Over at Tux Machines...
GNU/Linux news for the past day
IRC Proceedings: Sunday, October 26, 2025
IRC logs for Sunday, October 26, 2025
Links 26/10/2025: Microsoft Spies on Gamers, Open Transport Community Conference
Links for the day
Links 26/10/2025: LLM Slop / Plagiarism Programs Continue to Disappoint, CISA Layoffs Threaten Systems
Links for the day
Gemini Links 26/10/2025: Gemsync and Joining the Small Web
Links for the day
India.com a Click-baiting, SEO-Spamming, Slopfarming Heap
They do this almost every day
Over at Tux Machines...
GNU/Linux news for the past day
IRC Proceedings: Saturday, October 25, 2025
IRC logs for Saturday, October 25, 2025
Without XBox Consoles, XBox is No More, It's Just a Brand (More Rumours of Microsoft Ending XBox, Then Laying Off Lots of Staff)
All signs indicate that Microsoft wants to "exit" the XBox business (not brand), but it does not want to publicly admit this as it would alarm staff and shareholders
Gemini Links 25/10/2025: Portugal, Midnightpub, and "Tech Right Admins"
Links for the day
Almost 2026 Already (When We Turn Twenty)
In just over a year the site will turn 20
When "Sponsored Feature" in The Register MS Means Ponzi Scheme Promotion From the Communist Party of China (CPC)
the promotion of a financial scam
Week of EPO Leaks: Workers of the EPO Are Getting a Pay Cut While Prices Rise Fast
More to come in the next few days
Microsoft is Finally Giving Up on XBox, The Chief Says the Grapes Are Sour Anyway
Microsoft loses hundreds of dollars on each XBox that it sells
Slopwatch: LinuxSecurity, UbuntuPIT, and Various Slopfarms Propped up by Google News
Why can't Google News do better than this?
Links 25/10/2025: Two New Smokescreens for Scam Altman and ‘TikTok USA’ Remains in Limbo
Links for the day
Bad faith: can't change Debian Social Contract (DSC) without unanimous consent of every joint author
Reprinted with permission from Daniel Pocock
Confirmed: Very Close Friend of Bill Gates and Microsoft's Biggest Patent Troll Nathan Myhrvold Flew the Lolita Express (a Gateway to Pedophilia), According to Bill Gates-Sponsored Seattle Times
There is no speculation or any "conspiracy theories" here;' those are verified facts
Gemini Links 25/10/2025: "The Highest Leader of The Global Civil Society Community", SSL Certificates Causing Bitrot
Links for the day
Links 25/10/2025: Target Layoffs and "Shutdown Sparks 85% Increase in US Government Cyberattacks"
Links for the day
"Big Data" Was a Big Lie
Remember "Big Data"? Remember "Data Scientists"...?
statCounter Has Been Broken for a Long Time
Considering the huge proportion of Web requests that come from LLM bots (more so this past year or two), statCounter may struggle to justify the operating costs
Techrights Anniversary Party on November 7th
Let us know if you need any accommodation-related arrangements
Trends That Must Alarm Microsoft and Mozilla
Expect Firefox to no longer be supported by various sites in the US
Why Microsoft Became the Layoffs Leader
The corporate media is projecting or signalling its own dishonesty when it tells us that Microsoft is a very "valuable" company while the data shows Microsoft is also a "market leader" in layoffs
Speaking for Ourselves and Letting the Facts Speak for Themselves
we've already published over 50,000 pages
For Second Time in a Day The Register MS Takes Money From Private Companies to Sell a Ponzi Scheme
Do not have empathy for those who have zero empathy towards you
IBM is Misleading IBM Shareholders
IBM is still all about vapourware and buzzwords
Over at Tux Machines...
GNU/Linux news for the past day
IRC Proceedings: Friday, October 24, 2025
IRC logs for Friday, October 24, 2025