Bonum Certa Men Certa

When the Employer Doesn't Pay the Bills, So Customers Suffer Outages/Downtimes, Repeatedly Even

One client even said it bluntly to our manager, accusing the company of "incompetence" (the examples below are only the managers' fault)

sirius-competence

Summary: Dishonesty and non-technical problems became a norm under the new Sirius 'Open Source' CEO (or under his watch); today we give one client's story as an example or a case study, where Sirius management is failing to pay upstream providers, resulting in catastrophes

THE "finaliser" of the company may not be the only misguided manager (or saboteur). He turned out to be the barrier and the burier [sic] of the company.

Today we give as an example two separate incidents impacting twice the same client, one year apart. Cause of outage? Not faulty hardware. Not faulty software, either. It was unpaid bills. Who failed to pay? Sirius. The client trusted Sirius to take care of it. Big mistake.

"Sirius failed to pay providers in two countries. The first such incident apparently didn't serve as sufficient warning."Without naming the client or the nature of the client's work, let's just say that it is a critical client, a longtime client (longest), which relies on real-time access to data and cannot afford downtimes (not long downtimes anyway; as alluded/hinted in this meme last month, the effects would potentially be devastating).

Sirius failed to pay providers in two countries. The first such incident apparently didn't serve as sufficient warning. No lessons learned. Or maybe no money left in the bank. Remember that it also looks like Sirius could barely pay its own staff; it's like they failed to pay our pension on several occasions/years; thankfully the pension provider started sending us more and more letters to warn us; it was waiting to report the company, maybe even impose penalties/fines as a result.

Making fun of companies or persons who cannot pay bills is no source for amusement/mockery, but if one company fails to pay another the latter may fail to pay its bills or even its staff. So that's not fair. We're not talking about food bills here; it's stuff like hosting. They kept warning, repeatedly, before taking action (e.g. an E-mail saying payment was "overdue" and lots of warnings before that, for several months in fact).

"It's absurd that pointing out such embarrassing realities would be deemed 'defaming' a company (with facts)."Was the client properly informed about what had happened or were those incidents brushed under the carpet, swept under some rug somewhere? This is the sort of stuff that made me unhappy about the company. The latter incident happened just months ago. I decided not to contact the client and instead hope the company would confess. That never happened though. A host wasn't being paid for a very long time and then it issued warnings which escalated in severity. The client might also want to ask this host and see if there are overdue invoices right now (in 2023). Months ago the client had a very major outage after Sirius had racked up thousands of pounds in unpaid hosting bills (while trying to sell the client AWS 'clown computing', which would be vastly more expensive and I internally opposed efforts to move to it).

It's absurd that pointing out such embarrassing realities would be deemed 'defaming' a company (with facts). The liars love to claim that everyone who says the truth is engaged in "defamatory" behaviour, as if defamation and truth became synonyms. The egoistic boss fails to understand that a company is not a person and facts are not defamation.

When an incident happened in 2021 the handover said: "Logged onto their portal and server is suspended due to unpaid invoice. Raised it with everyone on Slack, and xxxxx told me to tell xxxxx that we're raising an important ticket with them. xxxxx paid the invoice and they lifted the suspension."

The Slack messages at the time:

xxxxx: Does anyone know if xxxxx has been paid yet as xxxxx says he can't get onto xxxxx xxxxx: xxxxx is asking for an update. Can we pay xxxxx tonight or will we have to wait until tomorrow? xxxxx: They have a fairly old-school process for accepting payment if I recall. It took a number of days to clear payment last time. xxxxx: xxxxx and/or xxxxx put the payment through last time to a specific bank account.


"It took a number of days to clear payment last time," it says. Not the first time. Lessons not learned.

"Three months ago another rather similar incident happened, but this time in another country and another hosting provider."This is similar to the excuses we got when our pension wasn't paid (on two separate years), even several months after the days in question. They blame the payment processor instead of those who failed (e.g. forgot) to make the payment!

Three months ago another rather similar incident happened, but this time in another country and another hosting provider. There was no mention of what had happened after the Big Boss was shuffling lots of credit cards, struggling to make a payment to the provider. To quote: "xxxxx and xxxxx emailed to say that xxxxx was down but we didn't get any alerts so looked into it. Then one of their customers emailed to say they couldn't login. xxxxx asked me to restart UIs which I did and the problem was resolved. xxxxx sent some questions to ask xxxxx who said he will look into it and get back to them tomorrow. I checked the db connections and there seems to be 380 open out of a possible 1000, but I'm sure xxxxx will be able to verify this too."

Nothing was said about the failure to pay the bills. Are we meant to think nothing actually happened? Are we meant to lie to clients about this, wasting their time as they try hard to figure our the root cause?

Don't work for chronic liars. If your employer starts lying a lot, consider your options.

Recent Techrights' Posts

Microsoft Bankruptcy
"Microsoft unit in Russia to file for bankruptcy, database shows"
Techrights Does Not Compete With LLM Slop, It Exposes the Bastards, Plagiarists and Scammers Who Do That
People like Scam Altman, still facing a lawsuit from his own sister for sexual abuse against her
 
Links 01/06/2025: Windows TCO, Openwashing, "It's FOSS" Still Promoting Microsoft
Links for the day
Gemini Links 01/06/2025: Simplification and Networks Everywhere
Links for the day
Over at Tux Machines...
GNU/Linux news for the past day
IRC Proceedings: Saturday, May 31, 2025
IRC logs for Saturday, May 31, 2025
Google Bribes EFF. EFF Promotes LLM Slop as 'Fair Use'. To GAFAM It's a Low-Cost Lobby Hedge.
So the bribes pay off ("slush fund") and the word spreads
Slopwatch: Fake Text and Images, Financial Bubbles, and Scams in "Intelligent" Clothing
Sometimes what they mean by "AI" is just cheap labour somewhere else, as we discussed in IRC a few hours ago
Why Microsoft is Collapsing (Similar to What's Happening at IBM), As Insiders See It
IBM seems like one heck of a mess
Reliable Computing Means Free (Libre) Computing
Sites that want to promote security ought to deal with the biggest issues
Links 31/05/2025: US Court Orders Sides With RFE/RL, War Updates From Ukraine
Links for the day
Gemini Links 31/05/2025: ARM Server and power_supply Subsystem
Links for the day
Links 31/05/2025: Slop Stigmatised as Disinformation, Catalyst/Driver of "Death of Communication"
Links for the day
Common Sense 101: Do Not Write Blog Posts Saying You Want to Murder Colleagues (or Yourself)
Only crazy people would think stabbings are a joke
Links 31/05/2025: Microsoft-Connected Builder.ai is a Fraud and US is Purging Students Based on Race/Nationality
Links for the day
Gemini Links 30/05/2025: Limmat, Doomscrollers, and Arguments Parsing
Links for the day
Over at Tux Machines...
GNU/Linux news for the past day
IRC Proceedings: Friday, May 30, 2025
IRC logs for Friday, May 30, 2025
The "AI" (Slop) Bubble Already Popped, But It's Not an Overnight Collapse
where Microsoft put its money
No More Steven Astorino at IBM, Chatter About Weekly/Nonstop Layoffs at IBM
What happened? Good luck guessing.
Looking at Corruption in Europe, Going Beyond the EPO
Expect a new series to kick off very soon
Slopwatch: Security SPAM and LLM Slop for SEO and FUD Purposes, Perpetually Tarnishing the Perception of Linux and (Open)SSH Security
A lot of this Fear, Uncertainty, Doubt (FUD) comes from Microsoft and its LLMs
Links 30/05/2025: Google's LLM Slop Pushers Are Killing Journalism and Shira Perlmutter Fails to Stop Bribed Regime From Legalising Plagiarism (in "AI" Clothing)
Links for the day
Links 30/05/2025: Offline Arts and "Threshold of Patience"
Links for the day
Signing Off Serious Lies With a Statement of Truth is No Joking Matter
It's not hard to see what's happening here
Links 30/05/2025: LLM Slop Already Ingests and Vomits Its Own Garbage, Facebook Exec Admits Copyrights a Concern Too
Links for the day
Mass Layoffs at Microsoft Result in More Whistleblowers From Microsoft
Microsoft's predatory pricing is further
Slopwatch: Planet Ubuntu Became LLM Slop and Some People Fail to See the Immorality of Plagiarism
it lessens the incentive for people to publish real articles
EPO Poll: 68% Dissatisfied With Quality of Slop (Wrongly Framed as "AI") for Patent Classification
Slop does not work, it's just falsely advertised with extra hype (funded by slop pushers that sponsor the major media)
Big Crowds Gather to Learn About Software Freedom From the Man Who Started GNU/Linux in 1983
"It was a great success"
Microsoft Layoffs Again in Bay Area
Microsoft relies on people's false belief that being "in LinkedIn" will get you a job; well, seems like even working inside LinkedIn really sucks and you lose the job
Gemini Links 30/05/2025: Fighting Against the Bad News, and Slop is Dehumanisation Disguised as "Intelligence"
Links for the day
Over at Tux Machines...
GNU/Linux news for the past day
IRC Proceedings: Thursday, May 29, 2025
IRC logs for Thursday, May 29, 2025