EditorsAbout the SiteComes vs. MicrosoftUsing This Web SiteSite ArchivesCredibility IndexOOXMLOpenDocumentPatentsNovellNews DigestSite NewsRSS

02.13.17

Leaked E-mails From the EPO’s Roberto Vacca Reveal That Patent Quality at the European Patent Office Has Become Farcical

Posted in Europe, Patents at 4:30 am by Dr. Roy Schestowitz

A production line mentality at the EPO, which is now simply “drunk” on so-called ‘production’

A production line

Summary: Roberto Vacca, an EPO officer, points out what everyone at the EPO already knew; “Quality First,” as one reader put it to us, “Welcome in the era of Post-Patents!”

THE EPO under Battistelli is so obsessed with so-called ‘production’ that it might as well turn into a registration office like in France. Why does Battistelli keep pretending that he cares about patent quality? All he cares about is so-called ‘production’ that is measured using the wrong yardstick. He’s thinking like a Chinese factory manager whose employees just jump out the window (which is why so-called 'suicide nets' get installed).

“Are people paying thousands of Euros for a person to just have a quick glance for an hour or two before issuing a report/determination (obviously limited and flawed)”Inside sources have leaked to us some valuable information. “We are talking about 85 hair-dresser containers here,” one of them wrote. “Production/Productivity” is not what it used to mean; now it’s the assembly line mentality.

“In the Directorate of Mr Vacca,” we got told, “someone produced 62 searches and 23 final examination actions in January 2017 alone.”

That means almost 5 per day, assuming a 5-day week (working days). That is absolutely ridiculous! Are people paying thousands of Euros for a person to just have a quick glance for an hour or two before issuing a report/determination (obviously limited and flawed)? Maybe the unrealistic demands imposed on staff have made them so stressed that they cannot afford to care anymore and as a matter of survival at the job (not being “disciplined”) they turn into robotic beings. Disaster!

“Maybe the unrealistic demands imposed on staff have made them so stressed that they cannot afford to care anymore and as a matter of survival at the job (not being “disciplined”) they turn into robotic beings.”“The productivity is 3.05 (9 (!) times the reference),” we got told. “It is a team manager (he has managerial tasks next to his production ones). This followed a Cluster management meeting (team managers incl.) in which the high prio 1 backlog of ex-Hedemann teams was an issue.”

We have already explained some of the above terminology. Terms like “prio 1″ just mean very high priority. “Obviously,” we got told, “this created waves, within and outside of the directorate. The Director Mr Vacca sent two e-mails to his directorate.”

See below.

Dear all,

Some of you have been surprised by the PAX figures for our directorate released yesterday. One of the bubbles in the diagram is quite out of scale, and I must say that, without knowing very well the colleague, the quality of his work, and also some special circumstances, I would have also been more than surprised.

However, I know the colleague in question very well and I know that he has a record of excellent performance, and consistently excellent quality, since many years. His files go through the divisions and chairmen check as all the others and are CASEd as those of everybody else in our directorate. His searches have a % of A-docs only, much lower than the average and the number of intermediate communications is well in line with the average of the directorate.

The numbers, which are really excellent since many years, have been further boosted this time due to a number of files which had been completed just before Christmas but for organisational reasons have been coded only in January, and also by a large number of doublures which have been treated all together. The special circumstance have led to an out-of-scale that (unfortunately for the Directorate…) will be only a one-off.

I would like to stress that this is not to justify our colleague: excellent performance deserves praise rather than justification! It is to address your concerns and reassure you that this is in no way a sign of deterioration of the attention to quality we all share!
Ciao
Roberto

Then this (bold in the original E-mail, not our emphasis):

Dear colleagues,
With my email yesterday I have explained to all of you the background of such an extraordinary performance, for which I am really grateful to our colleague.
However, it seems that information was not enough for some of you. It has been reported to me that colleagues have been repeatedly disturbed in their daily work with questions and remarks they were not interested into. Comments and discussions are going on, also in public areas such as the canteen, with tone which are not far from configuring harassment against our colleague, and have spread also to other directorates.
I want this to stop now.
Those who are acting this way have probably not realized how offensive it is for a colleague who is doing an excellent work for our Directorate and our Office.
If any of you wants to have more information and discuss the issue further, just come to see me, I will be more than happy to do so.
But stop disturbing other colleagues and making unsubstantiated allegations. We have all far too much work to do this year, to spend timé and energy this way.

I do count on the support of each of you.

Roberto

When will Battistelli get sacked, if not for his very serious abuses then for failure to maintain quality at the Office and for receiving a 0% approval rating from those who apply for patents, request searches, and so on? The situation is untenable and unsustainable. The EPO has become a laughing stock and it will soon run out of "stock", rendering the examiners redundant/obsolete. Does the clueless (no scientific qualification) Battistelli envision humans/field experts being replaced by robot operators? Is he that senile or just maliciously selfish?

Share in other sites/networks: These icons link to social bookmarking sites where readers can share and discover new web pages.
  • Reddit
  • email
  • Slashdot

If you liked this post, consider subscribing to the RSS feed or join us now at the IRC channels.

Pages that cross-reference this one

What Else is New


  1. Links 26/10/2020: Linux 5.10 RC1 and Loongsoon Laptops

    Links for the day



  2. The Downfall of Free Software Leaders (and Their Projects or Missions)

    "Cancel George Orwell, and happy hacking."



  3. IRC Proceedings: Sunday, October 25, 2020

    IRC logs for Sunday, October 25, 2020



  4. Links 25/10/2020: Kodi 18.9, ScummVM Android Love, Cutelyst 2.13

    Links for the day



  5. [Meme] Captain Zemlin and Neil McGovern's Ugly Legacy in GNOME (His Predecessors Work for Microsoft Directly Now)

    The Linux Foundation is already ‘sold’ and Microsoft Tim‘s interview with Neil McGovern, published a few days ago, was rather revealing (comments on the article/interview were also harsh)



  6. How Microsoft is Still Worse Than Google

    "I have decided that we should not publish these extensions. We should wait until we have a way to do a high level of integration that will be harder for the likes of Notes, Wordperfect to achieve, and which will give Office a real advantage."



  7. 'President Bill Gates' Wants to Punish Not Only Google After Using “Extensions” to the Web to Reinforce Microsoft's Monopoly (Antitrust Violations Are a Microsoft Thing)

    In gross distortion of facts and of history and in a rather incredible fashion (very shameless and insulting) the corporate media tries to paint Bill Gates as an antitrust hero that will save the world from monopolies



  8. Donald Trump Helped Bill Gates Increase His Wealth by More Than 50%, Especially During the Pandemic

    Contrary to ridiculous narratives disseminated by nutty accounts all around the Web, Gates and Trump are no foes but 'partners in crime'



  9. Our 14th Birthday is Coming

    We're turning 14 shortly and we need ideas from readers (things that can be done to mark the event and celebrate 'on-line')



  10. In Spite of IBM's Difficult Past and Particularly Dark History, Under Arvind Krishna’s Leadership It Has Only Shown Signs of Improving

    This winter, 6 months after Arvind Krishna’s tenure as CEO began, we can generally say that things seem to have improved and we look forward to further improvements



  11. Links 25/10/2020: GNU Taler's IETF Milestone, RISC OS 5.28 and New Ubuntu Community Council

    Links for the day



  12. IRC Proceedings: Saturday, October 24, 2020

    IRC logs for Saturday, October 24, 2020



  13. Links 24/10/2020: GDB 10.1, Kodachi 7.4, Wine 5.20

    Links for the day



  14. Celebrating Code of Conduct Violations

    Reprinted with permission from Daniel Pocock



  15. The Militarised Elephant in the Room Still Commands a Lot of Free Software Development

    We take a difficult (albeit in-depth and perfectly factual) look at IBM's past and present; considering this is the company that controls Red Hat (which in turn controls many key projects in GNU/Linux) we need a better understanding of the real context, not PR fluff and marketing



  16. Juve Patent's Love of Patent Trolls and Their Misinformation

    The press 'gutter' known as Juve (basically propaganda disguised as 'news' since years ago) has gotten to the point where the publisher is just an extension of lawyers and liars



  17. IRC Proceedings: Friday, October 23, 2020

    IRC logs for Friday, October 23, 2020



  18. Look How Many Tux I Give!

    "Long live rms, long live (Hyperbola) GNU/BSD, and happy hacking."



  19. Embrace, Extend, and Extensions: Two New Reasons to Delete GitHub, Which Microsoft Ruined for Everyone (Except the Copyright Cartel and Other Censors)

    GitHub is being turned into a garbage dump with malicious masters (or monsters, or mobsters); many people are denied access for using the 'wrong' browser and developers/projects are being censored (not for doing anything wrong or illegal, either)



  20. [Meme] When EPO Staff Claims to be 'Ill' or 'Sick'... During a Pandemic's European Peak

    Gotta check and verify that those 'lazy' EPO examiners aren't just faking being ill (in order to not meet "production" targets)



  21. The EPO Has Relegated or Lowered Itself to Extremely Poor Standards

    Today's EPO continues to reaffirm the image of global weakness; having failed to improve the working conditions and quality of the work (its actions did the exact opposite), it's nowadays begging China to send over lots of workload irrespective of quality or merit and it is outsourcing the functions of the Office to the United States



  22. Links 23/10/2020: Turing Pi 2, GNU Parallel 20201022

    Links for the day



  23. IRC Proceedings: Thursday, October 22, 2020

    IRC logs for Thursday, October 22, 2020



  24. Links 23/10/2020: 'Groovy Gorilla' Everywhere in the News

    Links for the day



  25. For Better 'Tech Rights' in the United States (and the World at Large) the 'Orange Man' Needs to Go

    With less than a fortnight before election day we explain our stance from a purely tech-related rationale



  26. [Meme] Microsoft Never 'Brought' Skype to GNU/Linux (It Just Bought Skype) and It Never 'Brought' Edge to GNU/Linux Either (Google Did)

    Foolish media or gullible 'journalists' are giving Microsoft credit for other people's work; this isn't the first time either, but it helps perpetuate lies such as "Microsoft loves Linux" (so who cares about facts anyway?)



  27. It's Going to be a Long, Long Winter

    Today we revert back to lock-down mode; we're reflecting and pondering what comes next



  28. TechRadar is an Irresponsible Clickbait and Misinformation Site Disguised as 'News'

    TechRadar is no tech and no radar, either. It's just an opportunistic click-harvesting machine, disguised as a source of "news"; today we deal with the latest example (among many).



  29. Links 22/10/2020: LibreOffice 6.4.7, Septor 2020.5, Ubuntu 20.10 Released, FreeBSD Quarterly Status Report

    Links for the day



  30. IRC Proceedings: Wednesday, October 21, 2020

    IRC logs for Wednesday, October 21, 2020


RSS 64x64RSS Feed: subscribe to the RSS feed for regular updates

Home iconSite Wiki: You can improve this site by helping the extension of the site's content

Home iconSite Home: Background about the site and some key features in the front page

Chat iconIRC Channel: Come and chat with us in real time

Recent Posts