02.13.17

Gemini version available ♊︎

Leaked E-mails From the EPO’s Roberto Vacca Reveal That Patent Quality at the European Patent Office Has Become Farcical

Posted in Europe, Patents at 4:30 am by Dr. Roy Schestowitz

A production line mentality at the EPO, which is now simply “drunk” on so-called ‘production’

A production line

Summary: Roberto Vacca, an EPO officer, points out what everyone at the EPO already knew; “Quality First,” as one reader put it to us, “Welcome in the era of Post-Patents!”

THE EPO under Battistelli is so obsessed with so-called ‘production’ that it might as well turn into a registration office like in France. Why does Battistelli keep pretending that he cares about patent quality? All he cares about is so-called ‘production’ that is measured using the wrong yardstick. He’s thinking like a Chinese factory manager whose employees just jump out the window (which is why so-called 'suicide nets' get installed).

“Are people paying thousands of Euros for a person to just have a quick glance for an hour or two before issuing a report/determination (obviously limited and flawed)”Inside sources have leaked to us some valuable information. “We are talking about 85 hair-dresser containers here,” one of them wrote. “Production/Productivity” is not what it used to mean; now it’s the assembly line mentality.

“In the Directorate of Mr Vacca,” we got told, “someone produced 62 searches and 23 final examination actions in January 2017 alone.”

That means almost 5 per day, assuming a 5-day week (working days). That is absolutely ridiculous! Are people paying thousands of Euros for a person to just have a quick glance for an hour or two before issuing a report/determination (obviously limited and flawed)? Maybe the unrealistic demands imposed on staff have made them so stressed that they cannot afford to care anymore and as a matter of survival at the job (not being “disciplined”) they turn into robotic beings. Disaster!

“Maybe the unrealistic demands imposed on staff have made them so stressed that they cannot afford to care anymore and as a matter of survival at the job (not being “disciplined”) they turn into robotic beings.”“The productivity is 3.05 (9 (!) times the reference),” we got told. “It is a team manager (he has managerial tasks next to his production ones). This followed a Cluster management meeting (team managers incl.) in which the high prio 1 backlog of ex-Hedemann teams was an issue.”

We have already explained some of the above terminology. Terms like “prio 1″ just mean very high priority. “Obviously,” we got told, “this created waves, within and outside of the directorate. The Director Mr Vacca sent two e-mails to his directorate.”

See below.

Dear all,

Some of you have been surprised by the PAX figures for our directorate released yesterday. One of the bubbles in the diagram is quite out of scale, and I must say that, without knowing very well the colleague, the quality of his work, and also some special circumstances, I would have also been more than surprised.

However, I know the colleague in question very well and I know that he has a record of excellent performance, and consistently excellent quality, since many years. His files go through the divisions and chairmen check as all the others and are CASEd as those of everybody else in our directorate. His searches have a % of A-docs only, much lower than the average and the number of intermediate communications is well in line with the average of the directorate.

The numbers, which are really excellent since many years, have been further boosted this time due to a number of files which had been completed just before Christmas but for organisational reasons have been coded only in January, and also by a large number of doublures which have been treated all together. The special circumstance have led to an out-of-scale that (unfortunately for the Directorate…) will be only a one-off.

I would like to stress that this is not to justify our colleague: excellent performance deserves praise rather than justification! It is to address your concerns and reassure you that this is in no way a sign of deterioration of the attention to quality we all share!
Ciao
Roberto

Then this (bold in the original E-mail, not our emphasis):

Dear colleagues,
With my email yesterday I have explained to all of you the background of such an extraordinary performance, for which I am really grateful to our colleague.
However, it seems that information was not enough for some of you. It has been reported to me that colleagues have been repeatedly disturbed in their daily work with questions and remarks they were not interested into. Comments and discussions are going on, also in public areas such as the canteen, with tone which are not far from configuring harassment against our colleague, and have spread also to other directorates.
I want this to stop now.
Those who are acting this way have probably not realized how offensive it is for a colleague who is doing an excellent work for our Directorate and our Office.
If any of you wants to have more information and discuss the issue further, just come to see me, I will be more than happy to do so.
But stop disturbing other colleagues and making unsubstantiated allegations. We have all far too much work to do this year, to spend timé and energy this way.

I do count on the support of each of you.

Roberto

When will Battistelli get sacked, if not for his very serious abuses then for failure to maintain quality at the Office and for receiving a 0% approval rating from those who apply for patents, request searches, and so on? The situation is untenable and unsustainable. The EPO has become a laughing stock and it will soon run out of "stock", rendering the examiners redundant/obsolete. Does the clueless (no scientific qualification) Battistelli envision humans/field experts being replaced by robot operators? Is he that senile or just maliciously selfish?

Share in other sites/networks: These icons link to social bookmarking sites where readers can share and discover new web pages.
  • Reddit
  • email

Decor ᶃ Gemini Space

Below is a Web proxy. We recommend getting a Gemini client/browser.

Black/white/grey bullet button This post is also available in Gemini over at this address (requires a Gemini client/browser to open).

Decor ✐ Cross-references

Black/white/grey bullet button Pages that cross-reference this one, if any exist, are listed below or will be listed below over time.

Decor ▢ Respond and Discuss

Black/white/grey bullet button If you liked this post, consider subscribing to the RSS feed or join us now at the IRC channels.

DecorWhat Else is New


  1. Microsoft GitHub Exposé — Part XXI — Rumours About How Microsoft Plans to Actually Make Money (Not Losses) From GitHub

    GitHub is not 'free hosting' but a ticking time bomb, a proprietary platform looking to entrap its users (serfs) inside yet more proprietary platforms (for Microsoft to become their oppressive master)



  2. Links 28/05/2022: KDE Weekly Summary, RZBoard V2L

    Links for the day



  3. [Meme] Fluffy Staff

    EPO President António Campinos is failing to ‘contain’ the media after less than 4 years at the Office, just like Benoît Battistelli around 2014



  4. Kluwer Patent Blog Belatedly Gives EPO Staff a Voice

    There are at least 2 bloggers — if not 3 people — at Kluwer Patent Blog who air grievances of EPO staff; in addition, many of the comments there blast EPO management and Team UPC and it helps change the perceptions long shaped by bribes and blackmail from EPO management



  5. [Meme] Fluffy President

    Prepare for more puff pieces and fluff from President Fluffinos, who has commandeered the EPO‘s official Web site for self-serving whitewash and promotion of illegal agenda like European software patents and a kangaroo court to approve those (UPC)



  6. Blaming Patent Examiners Who Respect the Law

    The latest comments here are quite revealing; the EPO not only breaks the law with impunity but it also challenges the very legal system (like courts) with total impunity; Benoît Battistelli and António Campinos are, in that regard, no better than Putin, just more temperamental



  7. Our Priorities and Our Future: More Gemini and More Daily Links (a Lot More Frequently)

    An informal and unscripted video that explains where we are and where we’re going



  8. IRC Proceedings: Friday, May 27, 2022

    IRC logs for Friday, May 27, 2022



  9. Links 28/05/2022: Twitter Fined for Spying in '2FA' Clothing

    Links for the day



  10. Links 27/05/2022: Trisquel 10.0.1 LTS and Perl Appreciation

    Links for the day



  11. Links 27/05/2022: Fwupd 1.8.1 and GCC 9.5

    Links for the day



  12. Visual Proof That Twitter Very Likely Faked Its Magnitude the Moment Musk et al (KSA, Ellison and so on) Wanted to Buy

    There's a very compelling case for the allegation that Twitter is defrauding shareholders and participants in the platform; Twitter is a lot smaller than it used to be (fewer people are actively involved), it is losing money, and it is so desperate to be acquired that it's shamelessly faking traffic



  13. Links 27/05/2022: Wayland 1.21 Alpha, KDE Adds Flatpak and Snap Permissions to Discover

    Links for the day



  14. IRC Proceedings: Thursday, May 26, 2022

    IRC logs for Thursday, May 26, 2022



  15. Links 27/05/2022: Many More Microsoft Security Failures (and Spin/Lies)

    Links for the day



  16. Links 26/05/2022: KStars 3.5.9 and Chrome 103 Beta

    Links for the day



  17. Links 26/05/2022: AlmaLinux OS 9.0, MooseX::Extended for Perl Introduced

    Links for the day



  18. Links 26/05/2022: Kernel Events and Systemd-Free GNU/Linux Distributions

    Links for the day



  19. Links 26/05/2022: DuckDuckGo Increasingly Exposed as Microsoft Proxy

    Links for the day



  20. EPO Celebrates Software Patents Again, Dubbing Them 'Hey Hi' (AI) and '4IR'

    The ludicrous state of the EPO is demonstrated by yesterday’s puff piece about “four million” (merely requests for monopoly in Europe; most come from outside Europe) and L’Oréal, which claims to have “invented” something that was already done in the 1990s if not the 1980s



  21. [Meme] EPO's Monkey Business: Lowering the Patent Examination Bar

    As we shall show in a moment, EPO President António Campinos has lowered the quality of patents and applications; sooner or later he might outsource the job to ‘livestock’



  22. IRC Proceedings: Wednesday, May 25, 2022

    IRC logs for Wednesday, May 25, 2022



  23. Heads of Patent Offices Are Immune to Coronavirus

    The overconfident chiefs of the U.S. Patent and Trademark Office (USPTO) and EPO might love speaking about COVID-19 (in relation to patents), but they do not take it seriously themselves



  24. Links 26/05/2022: Plex Finally on GNU/Linux

    Links for the day



  25. The General Consultative Committee of the EPO Exposes a Disaster and a Lack of Genuine Dialogue

    The General Consultative Committee (GCC) at the EPO deals with unlawful proposals from António Campinos (he’s happy to violate laws, constitutions, protocols, conventions, just like Benoît Battistelli did) and once again the abuses by managers is covered up; it’s as if the Office is run by unaccountable gangsters who arrogantly curse at everyone whilst insisting they’re the nicest people ever



  26. The Latest Letter to Josef Kratochvìl and the Heads of Delegation of the Administrative Council of the European Patent Organisation

    A week-old letter from the Central Staff Committee (CSC) to the Administrative Council of the European Patent Organisation highlights the nature of a crisis; there's no genuine dialogue and staff of the EPO (i.e. the scientists who do all the actual work) is constantly under attack



  27. [Meme] The Recordings Must Have Accidentally Been Lost While Breaking the Rules

    The EPO‘s “nicest” chief, Monopoly Tony, won’t even mention the recordings…



  28. Links 25/05/2022: ‘V Rising’ on GNU/Linux and Pearl Linux OS 11

    Links for the day



  29. Links 25/05/2022: Librem Tries Another Approach

    Links for the day



  30. IRC Proceedings: Tuesday, May 24, 2022

    IRC logs for Tuesday, May 24, 2022


RSS 64x64RSS Feed: subscribe to the RSS feed for regular updates

Home iconSite Wiki: You can improve this site by helping the extension of the site's content

Home iconSite Home: Background about the site and some key features in the front page

Chat iconIRC Channel: Come and chat with us in real time

Recent Posts