Summary: Microsoft is sued for the disaster that hit T-Mobile customers last week
MICROSOFT NOW claims to have only recovered part of the data that it lost in the recent catastrophe. But it’s too late (almost a week late) and a lot of damage was done not only to the brands but also to customers and staff whose company that they trusted (Danger) got devoured by Microsoft. As we correctly predicted some days ago, the lawsuits are coming regardless of what Microsoft does (T-Mobile tried compensation in vain).
Document: Microsoft, T-Mobile sued over Sidekick data outage
Here’s a copy of one (PDF, 21 pages), filed on behalf of Maureen Thompson, a Georgia resident who experienced a “complete and catastrophic loss of all data on her daughter’s Sidekick.” The suit claims that the architecture of Danger’s Sidekick data system contributed significantly to the problem.
We will definitely hear more about this in the near future. It could quickly develop into class action (people ‘chaining’ their previously-restrained lawsuit onto existing one/s). Microsoft is being sued a lot in recent years. █