Bonum Certa Men Certa

Microsoft's Handling of E-mail So Poor That It Might Get Dumped; Microsoft’s VLSC Broken for Months

White rope



Summary: Microsoft's business is hanging on the balance as reliability issues lead customers to exploring other options

OVER a year ago we assembled a few dozens of references about Microsoft's failure in E-mail. Exchange is a sure path to data loss, Hotmail is a nest of SPAM, and OneCare has deleted people's entire mailboxes. These are just some of the many mail issues that we've covered here over the years.



According to this new report, Microsoft is in trouble after another major crash.

The crash resulted from a Microsoft server error that affected schools across the U.S., in the United Kingdom and Australia, Division of Information Technology Director Terry Robb said. The system has experienced delays and other issues this semester, sometimes leaving students unable to send or receive e-mail.


According to another new article, these crashes are a recurring problem.

In fall 2009, students switched to Microsoft Outlook Live for student Webmail. Not only was there a litany of problems during and shortly after students made the switch, but Webmail completely shut down this week.

Students couldn't check their e-mail Monday evening or Tuesday morning due to problems with the Microsoft server. The server still had issues even after coming back online. Some students experienced delays with e-mail, and the e-mails of others were still offline.

Students faced a slowdown in e-mail delivery during February.

[...]

This week's crash was absolutely unacceptable and will hopefully renew the discussion of switching. Although there were problems with the last switch, the Division of Information Technology and students will be better prepared for them after going through the issues once already. DoIT will be better prepared to curb problems with the switch and better guide students to do so.


Microsoft has become almost synonymous with serious reliability problems, a recent example of which being VLSC [1, 2]. It was down for about a month and is still not functioning properly. Mary Jo Foley seems to indicate that it has already lasted for several months and there is still no permanent solution.

Microsoft partners and customers who have been complaining for months about problems accessing their software due to problems with Microsoft’s Volume Licensing Service Center (VLSC), take heart. Microsoft is preparing to roll out a “version 3.5″ of the site, incorporating new fixes and updates, before the end of April.


As usual, Microsoft finds some external factors to blame. A classic example is Microsoft blaming BSoDs on "third parties" and blaming users for Windows Vista's utter failure. Here we have Microsoft blaming plug-ins for the fact that Internet Explorer 8 is flaky [1, 2].

Add-ons account for more than 70 percent of browser crashes in Internet Explorer 8, according to Microsoft.


Microsoft used similar types of statistics to defend Vista. Rather than address practical issues it resorts to blame shifting. This is never a good sign.

Comments

Recent Techrights' Posts

In Central African Republic Windows Has Pretty Much Fallen to Zero
We need to focus on Software Freedom
Microsoft Windows Down to 8.5% in South Africa
South Africa and Egypt are strategic in Africa
New Series: A Deep Dive Into the Severe Corruption of the Open Source Initiative (OSI), Nowadays a Front Group and Lobbyist of Microsoft
There's a lot to show
Doing Free Software for a Living in an Era or a Time of Abundance of Code (and Fast Internet to Pass It Around Freely) or Writing When the Web is Attacked by LLM Slop
Tailoring code to needs is the key
 
The UEFI hype and Microsoft's lies
By Sami Tikkanen
Over at Tux Machines...
GNU/Linux news for the past day
IRC Proceedings: Monday, March 03, 2025
IRC logs for Monday, March 03, 2025
Thorsten Glaser & Open Source Initiative (OSI) resignations due to AI whitewashing
Reprinted with permission from Daniel Pocock
Gemini Links 03/03/2025: Copyrights, GrapheneOS, and SpaceBeans
Links for the day
Links 03/03/2025: Europe Rallies Behind Ukraine, Measles Flourishes in US Again
Links for the day
After Fund-raising Campaign the Free Software Foundation Still Raises About $13,000 Per Week (Without Campaigning for New Donors/Members)
Richard Stallman in the Board is not a liability
Links 03/03/2025: 'Monetisation' Myth' and Microsoft's LLMs Helping Criminals
Links for the day
The New Series About the Open Source Initiative (OSI) and the Microsoft Entryism in OSI is Closely Related to the SLAPP Against Techrights
Also based on the leading publication that they want removed
Links 03/03/2025: Mass Layoffs in IBM China, Intel Still in Trouble
Links for the day
3 Out of 4 in Cuba Use Linux to Access the Web
Maybe change does come about...
Links 02/03/2025: Day Off, POWER9, Console Challenge
Links for the day
Over at Tux Machines...
GNU/Linux news for the past day
IRC Proceedings: Sunday, March 02, 2025
IRC logs for Sunday, March 02, 2025
Microsoft Windows Falls to All-Time Low in Thailand
We're seeing many all-time records like these so far in 2025
Gemini Links 02/03/2025: Snowdrop Flower and Hostile Leaders
Links for the day
Links 02/03/2025: Microsoft Outlook Goes Offline, Foreign-Owned Social Control Media Interfering With Fair Elections
Links for the day
According to statCounter, Windows Falls Off a Cliff in Maharlika, GNU/Linux Surges to 5%
But mobile is king
New Video Clip of Richard Stallman's Latest Visit to and Talks in Italy
Richard Stallman or RMS giving his latest talk last week
Windows Used by Only One in Six Asians to Access the Web, According to statCounter
maybe more governments in Asia should move away from Microsoft
GNU/Linux Reaches 5% in Brazil, an All-Time High According to statCounter
There are hundreds of millions of people in that country
Google Already Dominates the Global South (via Android/Linux)
If one puts aside Russia and east Europe, not many countries exist that still connect to the Web from Windows more than from Android
GNU/Linux Widespread in Finland, Sweden, and Norway
Sweden has many Chromebooks in schools3 nations
Germany's Incoming Leader Said He'd Seek More Independence from the US, GNU/Linux Soars to 6%
Last month it was 5%
For the First Time GNU/Linux is Measured at Over 4% in Europe (Not Counting ChromeOS/Chromebooks)
Europe, on average, is now estimated to have GNU/Linux on 1 in 25 Web-connected laptops/desktops
Over 2 Years of LLM Hype and Nothing to Show for It
People still use search, not chatbots
Apple's iOS Almost Bigger Than Windows Now (Internationally), Windows Falls to 22% According to statCounter
Without Windows domination, there's not much left going for Microsoft
Putin's Loyal DOGE
We hereby crown Arvind Krishna "Putin's DOGE"
The Media Barely Reported This (Late Friday): IBM Lays Off About 2,000 More Workers, Effective Hours Ago
Maybe some diversity programs can help IBM recruit slaves or grossly-underpaid staff
Microsoft Money Being Spent to Bully Techrights Only Legitimises Techrights
The longer it goes on for, the greater the Streisand Effect
Suing One's Way Out of Real Trouble Won't Work (It Merely Increases the Trouble)
"Guns for hire" in London can only issue "legal" threats
Microsoft Writing Articles About Microsoft, Using Microsoft LLMs
Right now there are many articles about Microsoft Outlook being down completely
Gemini Links 02/03/2025: OFFLFIRSOCH 2025 and Programming
Links for the day
Over at Tux Machines...
GNU/Linux news for the past day
IRC Proceedings: Saturday, March 01, 2025
IRC logs for Saturday, March 01, 2025