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Proprietary Software (BT Hub) Has Ruined My Whole Day

Video download link



Summary: While we did have some plans to publish long articles, those plans were curtailed or at least delayed due to the fact our sole device at home not to be controlled by us (a so-called 'Smart' Hub from BT) decided to break itself and by doing so bring productivity to a standstill (that firmware update, silently installed without notice or any form of consent, managed to screw with the local network)

TODAY was the least productive day of the year and once again it is BT's fault. They already compensated us for those previous incidents (January-February this year), but a net total of at least 6 hours was spent today trying to restore the state/health of our LAN. Instead, we found some workarounds. BT has no plan or timetable for a fix, as I note in the above video (we need to figure out how to overcome the terrible video/audio sync).

It would be no fun discussing all the technical stuff; basically, on the grand scheme of things, their silent automatic update (remotely imposed) for the firmware clearly broke something. Each time their routers (or hubs) are rebooted they first fetch the latest image and they probably need to roll back some changes. I didn't get to reject becoming part of their latest experiment; nor did many users of Vista 10, whose machines have once again been vandalised by Microsoft.

"Let's hope tomorrow will be more productive than today's utter chaos -- a problem engineered by broken updates imposed by proprietary software vendors."The video speaks in passing about the latest Microsoft attack pattern (on Free software). The good news from Debian is also mentioned in passing [1, 2, 3]. Well done, Debian Project. Not another 'Open' SUSE or 'Open' Red Hat (IBM), a.k.a. Fedora. Incidentally, Robbi Nespu has just said: "After a while using and involve (contribute) with Fedora for fews years, I sometimes get a feel that Fedora and Red Hat moving so fast on everything and feel it not community oriented it more like leader oriented..."

Leader or master? IBM is the master of the project, and it really shows.

Let's hope tomorrow will be more productive than today's utter chaos -- a problem engineered by broken updates imposed by proprietary software vendors.

A senior BT engineer (a distinguished person who came over to fix a rather mysterious problem back when we only started exposing EPO leaks) once explained to me in very clear terms that each time the BT Hub is rebooted it will forcibly update itself (akin to network boot), which in itself is an optimal sort of 'back door'. You never really know and cannot even figure out what software powers up this device in your home (and they can tailor the OS just to you, depending on how you are classified); it's remotely controlled by somebody else, not you, and there's no way to stop it other than swapping everything with your own hardware and an operating system like OpenWRT.

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