Bonum Certa Men Certa

Microsoft's Handling of E-mail So Poor That It Might Get Dumped; Microsoft’s VLSC Broken for Months

White rope



Summary: Microsoft's business is hanging on the balance as reliability issues lead customers to exploring other options

OVER a year ago we assembled a few dozens of references about Microsoft's failure in E-mail. Exchange is a sure path to data loss, Hotmail is a nest of SPAM, and OneCare has deleted people's entire mailboxes. These are just some of the many mail issues that we've covered here over the years.



According to this new report, Microsoft is in trouble after another major crash.

The crash resulted from a Microsoft server error that affected schools across the U.S., in the United Kingdom and Australia, Division of Information Technology Director Terry Robb said. The system has experienced delays and other issues this semester, sometimes leaving students unable to send or receive e-mail.


According to another new article, these crashes are a recurring problem.

In fall 2009, students switched to Microsoft Outlook Live for student Webmail. Not only was there a litany of problems during and shortly after students made the switch, but Webmail completely shut down this week.

Students couldn't check their e-mail Monday evening or Tuesday morning due to problems with the Microsoft server. The server still had issues even after coming back online. Some students experienced delays with e-mail, and the e-mails of others were still offline.

Students faced a slowdown in e-mail delivery during February.

[...]

This week's crash was absolutely unacceptable and will hopefully renew the discussion of switching. Although there were problems with the last switch, the Division of Information Technology and students will be better prepared for them after going through the issues once already. DoIT will be better prepared to curb problems with the switch and better guide students to do so.


Microsoft has become almost synonymous with serious reliability problems, a recent example of which being VLSC [1, 2]. It was down for about a month and is still not functioning properly. Mary Jo Foley seems to indicate that it has already lasted for several months and there is still no permanent solution.

Microsoft partners and customers who have been complaining for months about problems accessing their software due to problems with Microsoft’s Volume Licensing Service Center (VLSC), take heart. Microsoft is preparing to roll out a “version 3.5″ of the site, incorporating new fixes and updates, before the end of April.


As usual, Microsoft finds some external factors to blame. A classic example is Microsoft blaming BSoDs on "third parties" and blaming users for Windows Vista's utter failure. Here we have Microsoft blaming plug-ins for the fact that Internet Explorer 8 is flaky [1, 2].

Add-ons account for more than 70 percent of browser crashes in Internet Explorer 8, according to Microsoft.


Microsoft used similar types of statistics to defend Vista. Rather than address practical issues it resorts to blame shifting. This is never a good sign.

Comments

Recent Techrights' Posts

CISA Has a Microsoft Conflict of Interest Problem (CISA Cannot Achieve Its Goals, It Protects the Worst Culprit)
people from Microsoft "speaking for" "Open Source" and for "security"
[Video] Time to Acknowledge Debian Has a Real Problem and This Problem Needs to be Solved
it would make sense to try to resolve conflicts and issues, not exacerbate these
Daniel Pocock elected on ANZAC Day and anniversary of Easter Rising (FSFE Fellowship)
Reprinted with permission from Daniel Pocock
 
Mark Shuttleworth, Elio Qoshi & Debian/Ubuntu underage girls
Reprinted with permission from disguised.work
Karen Sandler, Outreachy & Debian Money in Albania
Reprinted with permission from disguised.work
Over at Tux Machines...
GNU/Linux news for the past day
IRC Proceedings: Thursday, April 25, 2024
IRC logs for Thursday, April 25, 2024
Links 26/04/2024: Facebook Collapses, Kangaroo Courts for Patents, BlizzCon Canceled Under Microsoft
Links for the day
Gemini Links 26/04/2024: Music, Philosophy, and Socialising
Links for the day
Microsoft Claims "Goodwill" Is an Asset Valued at $119,163,000,000, Cash Decreased From $34,704,000,000 to $19,634,000,000 and Total Liabilities Grew to $231,123,000,000
Earnings Release FY24 Q3
More Microsoft Cuts: Events Canceled, Real Sales Down Sharply
So they will call (or rebrand) everything "AI" or "Azure" or "cloud" while adding revenues from Blizzard to pretend something is growing
Links 25/04/2024: South Korean Military to Ban iPhone, Armenian Remembrance Day
Links for the day
Gemini Links 25/04/2024: SFTP, VoIP, Streaming, Full-Content Web Feeds, and Gemini Thoughts
Links for the day
Audiocasts/Shows: FLOSS Weekly and mintCast
the latest pair of episodes
[Meme] Arvind Krishna's Business Machines
He is harming Red Hat in a number of ways (he doesn't understand it) and Fedora users are running out of patience (many volunteers quit years ago)
[Video] Debian's Newfound Love of Censorship Has Become a Threat to the Entire Internet
SPI/Debian might end up with rotten tomatoes in the face
Joerg (Ganneff) Jaspert, Dalbergschule Fulda & Debian Death threats
Reprinted with permission from disguised.work
Amber Heard, Junior Female Developers & Debian Embezzlement
Reprinted with permission from disguised.work
[Video] IBM's Poor Results Reinforce the Idea of Mass Layoffs on the Way (Just Like at Microsoft)
it seems likely Red Hat layoffs are in the making
Ulrike Uhlig & Debian, the $200,000 woman who quit
Reprinted with permission from disguised.work
IRC Proceedings: Wednesday, April 24, 2024
IRC logs for Wednesday, April 24, 2024
Over at Tux Machines...
GNU/Linux news for the past day
Links 24/04/2024: Layoffs and Shutdowns at Microsoft, Apple Sales in China Have Collapsed
Links for the day
Sexism processing travel reimbursement
Reprinted with permission from disguised.work
Girlfriends, Sex, Prostitution & Debian at DebConf22, Prizren, Kosovo
Reprinted with permission from disguised.work
Microsoft is Shutting Down Offices and Studios (Microsoft Layoffs Every Month This Year, Media Barely Mentions These)
Microsoft shutting down more offices (there have been layoffs every month this year)
Balkan women & Debian sexism, WeBoob leaks
Reprinted with permission from disguised.work
Martina Ferrari & Debian, DebConf room list: who sleeps with who?
Reprinted with permission from Daniel Pocock
Links 24/04/2024: Advances in TikTok Ban, Microsoft Lacks Security Incentives (It Profits From Breaches)
Links for the day
Gemini Links 24/04/2024: People Returning to Gemlogs, Stateless Workstations
Links for the day
Meike Reichle & Debian Dating
Reprinted with permission from disguised.work
Europe Won't be Safe From Russia Until the Last Windows PC is Turned Off (or Switched to BSDs and GNU/Linux)
Lives are at stake
Over at Tux Machines...
GNU/Linux news for the past day
IRC Proceedings: Tuesday, April 23, 2024
IRC logs for Tuesday, April 23, 2024
[Meme] EPO: Breaking the Law as a Business Model
Total disregard for the EPO to sell more monopolies in Europe (to companies that are seldom European and in need of monopoly)
The EPO's Central Staff Committee (CSC) on New Ways of Working (NWoW) and “Bringing Teams Together” (BTT)
The latest publication from the Central Staff Committee (CSC)
Volunteers wanted: Unknown Suspects team
Reprinted with permission from Daniel Pocock
Debian trademark: where does the value come from?
Reprinted with permission from Daniel Pocock