EditorsAbout the SiteComes vs. MicrosoftUsing This Web SiteSite ArchivesCredibility IndexOOXMLOpenDocumentPatentsNovellNews DigestSite NewsRSS


The World According to Forrester’s Clients: Bashing Apache OpenOffice and LibreOffice

Posted in FUD, GNU/Linux, IBM, Microsoft, Office Suites, OpenOffice at 9:55 am by Dr. Roy Schestowitz

Summary: The latest FUD from Forrester and who’s behind it; more on IBM’s Power PR and why it should not be taken at face value

AS we showed in previous years, the marketing company (masquerading as “analyst”) called Forrester is Microsoft’s go-to entity for Free software bashing and GNU/Linux FUD. Microsoft literally pays Forrester to produce reports that belittle GNU/Linux. It’s just a real damn shame that Forrester gets caught doing this and Microsoft’s red-handed actions have them red-faced in the international press.

As one who spent many years working with statistics (common tool in computer vision) I am quite familiar with ways of cheating and Forrester [via [1]] seems to be cheating again [2], in pretty much the same way that IDC cheapted for Microsoft several years ago. If one looks carefully enough at who Forrester has surveyed, it is “a survey of 155 Forrester clients with responsibility for those investments.” Who are those clients and what are their relative roles? It doesn’t say. Forrester is gleefully generalising based on this biased sample (geographically, economically, etc.); classic tactic. ‘Disclosure’ without even names.

ZDNet, the vile tabloid which gave Forrester a blog (conflict of interest), already covers this paid-for propaganda as though it is factual and also “news” [3], claiming (in the headline even) that “Microsoft Office fends off open source OpenOffice and LibreOffice” (no attribution to Forrester even).

“Forrester is gleefully generalising based on this biased sample (geographically, economically, etc.); classic tactic.”Really? Says who? Says Forrester. So is Forrester registering billions of users’ computers and then doing a census? Of course not, see the methodologies. It’s bogus, but Forrester tries to pass it off as “professional”. Well, professional FUD it sure is because it is penetrating the press and is proving effective (FUD well worth the money). Microsoft-friendly press puts that forth as some kind of universal fact, not even scrutinising the methods, the messengers, the funder, the polled population, etc. That’s not real journalism, it’s simply PR relayed via Forrester.

Taking into account what Rob Weir (of IBM) says this week [4], “[t]he OpenOffice brand is strong and growing. Over 30% of consumers surveyed had heard of it. Of those who had heard of it, 67% had given it a try.” He also says that “[o]f those who tried OpenOffice almost 78% continued to use OpenOffice.”

Sounds pretty decent, but the IBM-dominated Apache OpenOffice is not to be trusted either. IBM in general is not worth trusting, definitely not with it comes to “trusted computing”. Regarding IBM Power investments, which have had a Linux-themed PR campaign, some say that it’s partly about the NSA: [via Gary Edwards]

The Other Reason Why IBM Throws A Billion At Linux (With NSA- Designed Backdoor)


Then another boon for IBM. Experts at the German Federal Office for Security in Information Technology (BIS) determined that Windows 8 is dangerous for data security. It allows Microsoft to control the computer remotely through a “special surveillance chip,” the wonderfully named Trusted Platform Module (TPM), and a backdoor in the software – with keys likely accessible to the NSA and possibly other third parties, such as the Chinese. Risks: “Loss of control over the operating system and the hardware” [read…. LEAKED: German Government Warns Key Entities Not To Use Windows 8 – Links The NSA.

Governments and companies overseas paid rapt attention. They’re big customers of our American tech heroes – and they’re having second thoughts, and some are cancelling orders. Tech companies are feeling the heat. A debacle IBM apparently decided not to let go to waste.

This is a story worth exploring in isolation.

What are the true numbers behind OpenOffice and LibreOffice adoption? It’s hard to tell without a census. Free software is being spread vertically and unless it’s improperly designed it also discourages spying that’s needed to count the number of active installations. If Forrester claims to know how OpenOffice and LibreOffice are doing, then it is lying; but on whose behalf? My wife uses OpenOffice at this very moment while I’m typing this. She uses a Live CD, so how can the likes of Forrester count it? They can’t. They can only pretend to be able to.

Related/contextual items from the news:

  1. Office Productivity Software Is No Closer To Becoming A Commodity | Forrester Blogs
  2. Office Productivity Software Is No Closer To Becoming A Commodity
  3. Microsoft Office fends off open source OpenOffice and LibreOffice but cloud tools gain ground

    Nine out of 10 firms simply give staff the installed version of Office, with only six percent offering some or all employees a non-Microsoft alternative, according to a Forrester survey.

  4. The Power of Brand and the Power of Product, Part 3

    The OpenOffice brand is strong and growing. Over 30% of consumers surveyed had heard of it. Of those who had heard of it, 67% had given it a try. That number is changed little. This is an opportunity for Apache OpenOffice marketing volunteers to improve both of these numbers. Of those who tried OpenOffice almost 78% continued to use OpenOffice. This is a modest increase, but there is certainly room to improve here. Put it altogether, and the estimated user share, the percentage of US internet users who use OpenOffice “sometimes” or “regularly” is 16.1%, nearly a 50% improvement year-over-year.

Share this post: These icons link to social bookmarking sites where readers can share and discover new web pages.
  • Digg
  • del.icio.us
  • Reddit
  • co.mments
  • DZone
  • email
  • Google Bookmarks
  • LinkedIn
  • NewsVine
  • Print
  • Technorati
  • TwitThis
  • Facebook

If you liked this post, consider subscribing to the RSS feed or join us now at the IRC channels.

Pages that cross-reference this one

What Else is New

  1. More Back Doors Found in Microsoft's Entrapments (Proprietary Software)

    Security flaws and even blatantly obvious loopholes for surveillance are identified in several of Microsoft's so-called 'products', which turn users (and their data) into the real product (to be sold to private companies or shared with spies)

  2. NASA Gives Back What It Took Away in the Form of Patent Monopolies for Private Gain

    Criticism of NASA's habit of clinging onto patents when it is actually the public which pays for everything

  3. The Coup D'état of Benoît Battistelli Follows an Imperialist Model, Threatens Opposition and Dissent

    SUEPO, the staff union, and boards that are independent from the EPO are both under attack and are constantly threatened by Benoît Battistelli and his goons

  4. Links 8/10/2015: Manjaro Linux Releases, Linksys WRT1900ACS, FOSS at NHS

    Links for the day

  5. Links 8/10/2015: KDE Plasma 5.4.2 Released, Linux Drama Queens

    Links for the day

  6. EPO Staff to Disrupt Administrative Council Meeting With Public Demonstration That Raises Awareness of Abuses

    The perception of collusion between the Administrative Council (AC) and the European Patent Office (EPO) leads to staff actions demanding investigation of illegal Board of Appeal (BoA) suspension/s (among many other things)

  7. OIN Turns 10, IDG Floods the Web With Puff Pieces That 'Normalise' Software Patents

    The Open Invention Network (OIN) commissions or helps produce puff pieces in the corporate media because it has an anniversary and corporate interests to push forth (including the idea that software patents can coexist with Linux)

  8. Hypocrite Forks the Linux Kernel Because of Cultural Characteristics That He Himself is Guilty of

    Forking of Linux is misleadingly reported in the media because of a couple of very loud people, who are not even quitting their jobs

  9. Željko Topić Attacks EPO Staff for 'Daring' to Legally Challenge the EPO's Management Over Its Gross Abuses in Europe

    Benoît Battistelli's right-hand man, Željko Topić, is under the false impression that yet more threats against staff of the EPO will help contain the crisis rather than further inflame it

  10. Media Reports Based on New Patents Suggest That Microsoft Continues to Attack Google and Android/Linux, Trying to Tax and Delete Android

    Reports and patent applications serve to show that Microsoft not only tries to infiltrate ("embrace") Android to put its apps there ("extend") but ultimately to delete ("extinguish") Android

  11. Commenters Provide Possible Explanations for Mr Van der Eijk Being on Unlimited Sick Leave

    Rumours are swirling around Wim Van der Eijk's absence, suggesting that he too may be a victim of Benoît Battistelli's iron fist

  12. Links 6/10/2015: Linux 4.3 RC4, HP OpenSwitch, Wind River Linux 8

    Links for the day

  13. With Software Patents in Europe (and Pushes for the Same Thing in Australia and India) Patent Trolls Now Come to Europe, Attack Android/Linux

    Worst-case scenarios are becoming a reality as Android backers officially attacked by patent trolls using standard-essential patents in London, England

  14. New Information on Limbo in the Enlarged Board, Courtesy of Illegal Actions by the EPO's Benoît Battistelli

    Battistelli's bullying of people whom he is not even allowed to bully turns out to have gone on for a lot longer than promised, and there is no sign of light at the end of this tunnel

  15. Microsoft Customers Complain About 'Inevitable' Vista 10 Because Microsoft Nearly Forces Botched 'Upgrades'

    In a desperate effort to spread Vista 10, sometimes even against people's will, Microsoft really upsets loyal customers, who are eventually eager to explore alternatives

  16. Dr. Ingve Björn Stjerna Explains Why the UPC (“Unitary Patent“ System) is an Undemocratic Sham Whilst UPC Silently Advanced by Patent Lawyers and Politicians

    European patent laws are being covertly overridden so as to allow broader scope of litigation, higher financial damages, speedy injunctions, and even software patents; the European public is intentionally kept in the dark about it, hence kept unable to express scepticism or issue truly effective objections

  17. IRC Proceedings: September 13th, 2015 – October 3rd, 2015

    Many IRC logs

  18. Article Explains Why SUEPO Went Silent Well Over a Week Ago: Nobody is Allowed to Talk to Journalists Without Permission From Battistelli

    More threats from Benoît Battistelli (threats of termination and legal actions on top of it) help hide the abuses of Battistelli and his fellow thugs at the EPO

  19. A Linux World: After Billions of Dollars in Losses Microsoft Changes How It Reports Financial Results

    The abusive monopolist is trying very hard to hide its growing difficulties, especially in an effort to bamboozle non-technical shareholders who cannot understand how Linux has essentially taken over

  20. Microsoft Continues to Extort Linux and Android OEMs Using Software Patents, This Time ASUS (Forced to Pre-Install Microsoft Spyware With OOXML)

    A roundup of news illustrating that Microsoft is still very much in a total war against Android, (mis)using federal regulators and even software patents to get its way

  21. Links 4/10/2015: Linux 4.2.3 , 4.1.10; MPlayer 1.2 released

    Links for the day

  22. Links 2/10/2015: Qubes 3.0, Linux.Wifatch

    Links for the day

  23. Microsoft-Connected Firm Net Applications Used to Mislead About Vista 10 Share and Mock GNU/Linux

    People who are connected to Microsoft (some being former staff) link to a firm that is connected to Microsoft in order to create the illusion that Vista 10 market share grew to 6.63%

  24. Chairman of the Enlarged Board of Appeal (EBoA) and EPO Vice-President of DG3 Suspiciously on Unlimited Sick Leave After Benoît Battistelli's Unprecedented Attacks on Other EBoA Staff

    Rumours suggest that Benoît Battistelli's affairs at the EPO may have something to do with Wim Van der Eijk's longterm absence

  25. Microsoft's Secret Special Relationship With EPO Illustrates Serious Corruption at Microsoft and the EPO

    A big story about the EPO and Microsoft working in a sort of collusion-type setup so as to serve Microsoft's patent agenda, which involves aggression, even against European software that is Free (as in freedom)

  26. Links 1/10/2015: LFS 7.8, Calculate Linux 15 Released

    Links for the day

  27. The 'Microsoft Loves Linux' Baloney is Still Being Floated in the Media While Microsoft Attacks Linux With Patents, New Lawsuits Reported

    Despite Microsoft's continued assault on Linux and on Android (using software patents, which it still discreetly lobbies for), some figures in the media are perpetually peddling the Microsoft-serving lie that 'Microsoft loves Linux'

  28. The Microsoft Botnet Goes Bonkers and ATMs Running Windows Spew Out Cash

    The terrible security (by design) of Microsoft Windows is causing all sorts of very serious and collectively expensive issues

  29. Black Duck Continues to Pile FUD on Free/Libre Software

    Having spent nearly a decade promoting the fear of Free software licensing, Black Duck now does the same regarding Free software security

  30. Links 30/9/2015: New Kernels, Nexus Devices

    Links for the day


RSS 64x64RSS Feed: subscribe to the RSS feed for regular updates

Home iconSite Wiki: You can improve this site by helping the extension of the site's content

Home iconSite Home: Background about the site and some key features in the front page

Chat iconIRC Channel: Come and chat with us in real time


Recent Posts