EditorsAbout the SiteComes vs. MicrosoftUsing This Web SiteSite ArchivesCredibility IndexOOXMLOpenDocumentPatentsNovellNews DigestSite NewsRSS

10.24.13

The World According to Forrester’s Clients: Bashing Apache OpenOffice and LibreOffice

Posted in FUD, GNU/Linux, IBM, Microsoft, Office Suites, OpenOffice at 9:55 am by Dr. Roy Schestowitz

Summary: The latest FUD from Forrester and who’s behind it; more on IBM’s Power PR and why it should not be taken at face value

AS we showed in previous years, the marketing company (masquerading as “analyst”) called Forrester is Microsoft’s go-to entity for Free software bashing and GNU/Linux FUD. Microsoft literally pays Forrester to produce reports that belittle GNU/Linux. It’s just a real damn shame that Forrester gets caught doing this and Microsoft’s red-handed actions have them red-faced in the international press.

As one who spent many years working with statistics (common tool in computer vision) I am quite familiar with ways of cheating and Forrester [via [1]] seems to be cheating again [2], in pretty much the same way that IDC cheapted for Microsoft several years ago. If one looks carefully enough at who Forrester has surveyed, it is “a survey of 155 Forrester clients with responsibility for those investments.” Who are those clients and what are their relative roles? It doesn’t say. Forrester is gleefully generalising based on this biased sample (geographically, economically, etc.); classic tactic. ‘Disclosure’ without even names.

ZDNet, the vile tabloid which gave Forrester a blog (conflict of interest), already covers this paid-for propaganda as though it is factual and also “news” [3], claiming (in the headline even) that “Microsoft Office fends off open source OpenOffice and LibreOffice” (no attribution to Forrester even).

“Forrester is gleefully generalising based on this biased sample (geographically, economically, etc.); classic tactic.”Really? Says who? Says Forrester. So is Forrester registering billions of users’ computers and then doing a census? Of course not, see the methodologies. It’s bogus, but Forrester tries to pass it off as “professional”. Well, professional FUD it sure is because it is penetrating the press and is proving effective (FUD well worth the money). Microsoft-friendly press puts that forth as some kind of universal fact, not even scrutinising the methods, the messengers, the funder, the polled population, etc. That’s not real journalism, it’s simply PR relayed via Forrester.

Taking into account what Rob Weir (of IBM) says this week [4], “[t]he OpenOffice brand is strong and growing. Over 30% of consumers surveyed had heard of it. Of those who had heard of it, 67% had given it a try.” He also says that “[o]f those who tried OpenOffice almost 78% continued to use OpenOffice.”

Sounds pretty decent, but the IBM-dominated Apache OpenOffice is not to be trusted either. IBM in general is not worth trusting, definitely not with it comes to “trusted computing”. Regarding IBM Power investments, which have had a Linux-themed PR campaign, some say that it’s partly about the NSA: [via Gary Edwards]

The Other Reason Why IBM Throws A Billion At Linux (With NSA- Designed Backdoor)

[...]

Then another boon for IBM. Experts at the German Federal Office for Security in Information Technology (BIS) determined that Windows 8 is dangerous for data security. It allows Microsoft to control the computer remotely through a “special surveillance chip,” the wonderfully named Trusted Platform Module (TPM), and a backdoor in the software – with keys likely accessible to the NSA and possibly other third parties, such as the Chinese. Risks: “Loss of control over the operating system and the hardware” [read…. LEAKED: German Government Warns Key Entities Not To Use Windows 8 – Links The NSA.

Governments and companies overseas paid rapt attention. They’re big customers of our American tech heroes – and they’re having second thoughts, and some are cancelling orders. Tech companies are feeling the heat. A debacle IBM apparently decided not to let go to waste.

This is a story worth exploring in isolation.

What are the true numbers behind OpenOffice and LibreOffice adoption? It’s hard to tell without a census. Free software is being spread vertically and unless it’s improperly designed it also discourages spying that’s needed to count the number of active installations. If Forrester claims to know how OpenOffice and LibreOffice are doing, then it is lying; but on whose behalf? My wife uses OpenOffice at this very moment while I’m typing this. She uses a Live CD, so how can the likes of Forrester count it? They can’t. They can only pretend to be able to.

Related/contextual items from the news:

  1. Office Productivity Software Is No Closer To Becoming A Commodity | Forrester Blogs
  2. Office Productivity Software Is No Closer To Becoming A Commodity
  3. Microsoft Office fends off open source OpenOffice and LibreOffice but cloud tools gain ground

    Nine out of 10 firms simply give staff the installed version of Office, with only six percent offering some or all employees a non-Microsoft alternative, according to a Forrester survey.

  4. The Power of Brand and the Power of Product, Part 3

    The OpenOffice brand is strong and growing. Over 30% of consumers surveyed had heard of it. Of those who had heard of it, 67% had given it a try. That number is changed little. This is an opportunity for Apache OpenOffice marketing volunteers to improve both of these numbers. Of those who tried OpenOffice almost 78% continued to use OpenOffice. This is a modest increase, but there is certainly room to improve here. Put it altogether, and the estimated user share, the percentage of US internet users who use OpenOffice “sometimes” or “regularly” is 16.1%, nearly a 50% improvement year-over-year.

Share this post: These icons link to social bookmarking sites where readers can share and discover new web pages.
  • Digg
  • del.icio.us
  • Reddit
  • co.mments
  • DZone
  • email
  • Google Bookmarks
  • LinkedIn
  • NewsVine
  • Print
  • Technorati
  • TwitThis
  • Facebook

If you liked this post, consider subscribing to the RSS feed or join us now at the IRC channels.

Pages that cross-reference this one

What Else is New


  1. Amid Constitutional Court Barrier, Unitary Patent (UPC) Looks Dead Even to UPC Proponents, the EPO's UPC 'Study' Comes Under Fire

    This Thanksgiving Day is spent by Team UPC trying to prop up the UPC even though no progress whatsoever is being made and the EPO's 'study' on the UPC is said to be flawed



  2. The European Patent Office Has Become the 'Foxconn' of Patent Offices

    The demise of the EPO, which emulates patent offices that are racing to the bottom, is a life-threatening employer which now jeopardises its very existence



  3. Links 23/11/2017: Lumina and Qt Quick

    Links for the day



  4. EPO is Imploding as Benoît Battistelli Drains Out Work, Talent, and Justice

    Battistelli's vicious assault on the Office, culminating in an attack on justice and the drainage of work (declining/decreasing 'demand' for 'products') necessarily means mass layoffs and nothing to fill the vacuum left



  5. Links 22/11/2017: Qt 5.9.3 Released, FCC v the Internet

    Links for the day



  6. Patent Lawyers' Media Comes to Grips With the End of Software Patents

    The reality of the matter is grim for software patents and the patent microcosm, 'borrowing' the media as usual, tries to give false hopes by insinuating that the Supreme Court (SCOTUS) may overturn Alice quite soon



  7. Patent Trial and Appeal Board (PTAB) Foes Manipulate the Facts to Belittle the Impact of PTAB

    In an effort to sabotage PTAB with its inter partes reviews the patent microcosm is organising one-sided events that slam PTAB's legitimacy and misrepresent statistics



  8. Links 21/11/2017: LibreELEC (Krypton) v8.2.1 MR, Mesa 17.3.0 RC5

    Links for the day



  9. PTAB Inter Partes Reviews (“IPRs”) Are Essential in an Age When One Can Get Sued for Merely Mocking a Patent

    The battle over the right to criticise particular patents has gotten very real and the Electronic Frontier Foundation (EFF) fought it until the end; this is why we need granted patents to be criticised upon petitions too (and often invalidated as a result)



  10. Chinese Patent Policy Continues to Mimic All the Worst Elements of the American System

    China is becoming what the United States used to be in terms of patents, whereas the American system is adopting saner patent policies that foster real innovation whilst curtailing mass litigation



  11. Links 20/11/2017: Why GNU/Linux is Better Than Windows, Another Linus Torvalds Rant

    Links for the day



  12. “US Inventor” is a “Bucket of Deplorables” Not Worthy of Media Coverage

    Jan Wolfe of Reuters treats a fringe group called “US Inventor” as though it's a conservative voice rather than a bunch of patent extremists pretending to be inventors



  13. Team Battistelli's Attacks on the EPO Boards of Appeal Predate the Illegal Sanctions Against a Judge

    A walk back along memory lane reveals that Battistelli has, all along, suppressed and marginalised DG3 members, in order to cement total control over the entire Organisation, not just the Office



  14. PTAB is Safe, the Patent Extremists Just Try to Scandalise It Out of Sheer Desperation

    The Leahy-Smith America Invents Act (AIA), which gave powers to the Patent Trial and Appeal Board (PTAB) through inter partes reviews (IPRs), has no imminent threats, not potent ones anyway



  15. Update on the EPO's Crackdown on the Boards of Appeal

    Demand of 35% increases from the boards serves to show that Battistelli now does to the 'independent' judges what he already did to examiners at the Office



  16. The Lobbyists Are Trying to Subvert US Law in Favour of Patent Predators

    Mingorance, Kappos, Underweiser and other lobbyists for the software patents agenda (paid by firms like Microsoft and IBM) keep trying to undo progress, notably the bans on software patents



  17. Patent Trolls Based in East Texas Are Affected Very Critically by TC Heartland

    The latest situation in Texas (United States District Court for the Eastern District of Texas in particular), which according to new analyses is the target of legal scrutiny for the 'loopholes' it provided to patent trolls in search of easy legal battles



  18. Alice Remains a Strong Precedential Decision and the Media Has Turned Against Software Patents

    The momentum against the scourge of software patents and the desperation among patent 'professionals' (people who don't create/develop/invent) is growing



  19. Harm Still Caused by Granted Software Patents

    A roundup of recent (past week's) announcements, including legal actions, contingent upon software patents in an age when software patents bear no real legitimacy



  20. Links 18/11/2017: Raspberry Digital Signage 10, New Nano

    Links for the day



  21. 23,000 Posts

    23,000 blog posts milestone reached in 11 years



  22. BlackBerry Cannot Sell Phones and Apple Looks Like the Next BlackBerry (a Pile of Patents)

    The lifecycle of mobile giants seems to typically end in patent shakedown, as Apple loses its business to Android just like Nokia and BlackBerry lost it to Apple



  23. EFF and CCIA Use Docket Navigator and Lex Machina to Identify 'Stupid Patents' (Usually Software Patents That Are Not Valid)

    In spite of threats and lawsuits from bogus 'inventors' whom they criticise, EFF staff continues the battle against patents that should never have been granted at all



  24. The Australian Productivity Commission Shows the Correct Approach to Setting Patent Laws and Scope

    Australia views patents on software as undesirable and acts accordingly, making nobody angry except a bunch of law firms that profited from litigation and patent maximalism



  25. EPO 'Business' From the United States Has Nosedived and UPC is on Its Death Throes

    Benoît Battistelli and Elodie Bergot further accelerate the ultimate demise of the EPO (getting rid of experienced and thus 'expensive' staff), for which there is no replacement because there is a monopoly (which means Europe will suffer severely)



  26. Links 17/11/2017: KDE Applications 17.12, Akademy 2018 Plans

    Links for the day



  27. Today's EPO and Team UPC Do Not Work for Europe But Actively Work Against Europe

    The tough reality that some Europeans actively work to undermine science and technology in Europe because they personally profit from it and how this relates to the Unitary Patent (UPC), which is still aggressively lobbied for, sometimes by bribing/manipulating the media, academia, and public servants



  28. Links 16/11/2017: WordPress 4.9 and GhostBSD 11.1 Released

    Links for the day



  29. The Staff Union of the EPO (SUEPO) is Rightly Upset If Not Shocked at What Battistelli and Bergot Are Doing to the Office

    The EPO's dictatorial management is destroying everything that's left (of value) at the Office while corrupting academia and censoring discussion by threatening those who publish comments (gagging its own staff even when that staff posts anonymously)



  30. EPO Continues to Disobey the Law on Software Patents in Europe

    Using the same old euphemisms, e.g. "computer-implemented inventions" (or "CII"), the EPO continues to grant patents which are clearly and strictly out of scope


CoPilotCo

RSS 64x64RSS Feed: subscribe to the RSS feed for regular updates

Home iconSite Wiki: You can improve this site by helping the extension of the site's content

Home iconSite Home: Background about the site and some key features in the front page

Chat iconIRC Channel: Come and chat with us in real time

CoPilotCo

Recent Posts